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struggling to cancel credit expert trial

i signed up for the credit expert 30 day free trial, i now regret it and cannot work out how to cancel it before it charges me anything...

do i just ring up? anyone got the correct number to ring?
july 2010 - £12,146
august 2010 - £11,446
november 2010 - £8793
april 2011 - £6175

Comments

  • Svenena
    Svenena Posts: 1,450 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have you tried phoning the general number? That's what I did, although it was a few years ago. Didn't have any problems: 0844 481 0800 (From their website)
  • Nessa56
    Nessa56 Posts: 946 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper
    Svenena wrote: »
    Have you tried phoning the general number? That's what I did, although it was a few years ago. Didn't have any problems: 0844 481 0800 (From their website)

    definitely phone them and you should have no problem

    v
    x
    SEALED POT CHALLENGE 6 - MEMBER NUMBER 086 Special Star from Sue :staradmin :T:T
  • scottswald
    scottswald Posts: 128 Forumite
    i checked my credit report, a few parts are wrong and its not up to date, what do i do about this?
    july 2010 - £12,146
    august 2010 - £11,446
    november 2010 - £8793
    april 2011 - £6175
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Check your report online and save a copy to your PC, just so you have one for your records. I did it last august, not sure where the button is to do it, I think its on view previous reports.

    Ring up and cancel your free trial so you are not charged.

    Once that is done. Then query the information that is incorrect, you should be able to do this on the phone with the same operator after you have cancelled the trial.

    Experian (Aka credit expert) Tel - 0800 6569000 or 0800 5610083
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
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