harssment by simply be,

lindann_2

We had loads of calls from simply be, first we pay through payplan, we are uptodate payments, problem started january when payplan did not pay out so two payments went out, twice in february, they said they contacted all creditors to that this was their problem not ours. Simplybe want to know where is june payment, seven payments made for the seventh months, l ask if they could set the date in line with payplan; oh no we cannot do that, l said l pay 13 payments a year, you collect 13 payments a year.

I had five calls in three days, today rather very rude manager, who said while we owe a months money, £5.14, debt is £29.00, but they added charges £12 now debt is £60.00. When we owe them months money they will keep phoning them, any way, l reported them to the trading standard office/consumer direct. Which l did report them told them the problem, with simplybe..
while they have been getting, payments, there is agreement between them both.

That they should not be harssing me;advice from consumer direct. When l expressed this to simply be l told them its against the law, oh no its not, he said. Again l said contact my appointee, not me. Oh no we cannot do that.. anyway all what you are saying please put it in writing if they send it, l will paste on here, so people can have a look, also sending a copy to payplan. My blood pressure must be high, l am new diabetic, l could do without this undo pressure for a me, any advice l would be grateful ty

happycamel_2

Hi, do you have a phone with caller display? Can you tell when it's them and just not pick up? Don't get in to a conversation with them anyway, just say "I don't speak to my creditors over the phone. Please write to me or contact Payplan. Please do not call me again. Goodbye" and hang up. Speak over them if you need to!

It might be best to send them a letter saying you will not speak to them but that they need to write to you instead.

Stay calm, keep smiling and remember that they can't take what you don't have!

lindann_2

no they ask if its me press one, l not going to respond to it, as l am sending them a stiff letter, informing them l am not to be contacted anymore, deal with payplan.. they can waste paper and write to me, l just pass it on to payplan.. thank you for your advice xx just gets you mad, at times, l know they got to earn a living, but lolol,

onwards and upwards, let battle commence, lololol ty xx