Just having a rant about Lloyds TSB

flossieflipflop

Hello,

I'm a newbie to this site but have been in a dmp since Oct 2007. I have been posting a few questions on the main thread about my situation but something happened to day which has really p****ed me off and I just need to rant

Bear with me as it may be a long explanation:

I had debts with LLoyds (overdraft, loan and CC), Barclaycard (CC) and Egg (CC). I was keeping up with payments on these but was frustrated at only paying interest/minimum amounts and the payments were leaving me with nothing to live on so I entered into a dmp.

Since joining the plan I pay £250 every month and have met all payments and on time.

Barclaycard are fine and haven't even registered a default on my file and regularly send me statements.

Egg registed a default in Oct 2007 (as expected) and again I have no contact from them and they accept my payments.

Lloyds however are a completely different kettle of fish and I'm so angry and frsutrated with them right now. They phone and send me letters every few days.
Today I was checking my credit report and noticed more defaults than there was last time I looked and discovered that LLoyds have added defaults on my overdraft and loan as of May 2010. This is 3 years after entering the DMP (and therefore 3 years after the 'default' on payment). Why would they do this now??? Why didn't they do it 3 years ago?? I'm so gutted as my plan will finish in 4 years with everything paid off in full (including all the charges etc that have been added) and any defaults would also be cleared and my credit record would be clean. But now because of this I'm going to be stuck with this for another 6 years. (interestingly they haven't registered a default against the CC but will probably wait until I'm almost there and then add it on just to screw me over.)

I'm so annoyed with them and for doing this now. Apparantly this may be an indication they are passing this to a dca. Again why do this after 3 years of the plan where they will get all the debt + charges and interest back but with a dca they may not?

I just don't understand their thinking?

Has anyone else had issues with LLoyds while on a dmp? Any insight as to why they might do this?

I'm considering writing them a letter to express my annoyance at this. I'm so gutted that they have ruined my clear date for the future and doubly annoyed that I could have gone for an IVA where they wouldn't have got all the debt and which I would only have 2 years left on (instead of 4) but instead I took the decision to pay all my debts in full and this is how they respond?? Gah!! I'm so p****ed off with them.

Sorry for long rant but feel really down about this and just need reassurance that they treat everyone like this.

Oh and just wanted to add that Lloyds get £180 each month to go towrads a £7000 debt which is surely not a bad payment???


Boo to LLoyds!

DarkConvict

Lloyds cannot do that.

1) They must send a default notice

2) Under OFT guidelines it must be placed within 6 months of defaulting. This is for rules of fairness otherwise the affect of debt issue in your case is 9(6+3) years not just the 6 years.

I do agree, what tends to happens is they place a default, sell the account, remove it, and new owners places a replacement default.

LLoyds has always been a problem on this forum for the way they handle debtors, they are just horrid people.

If i were you I would send lloyds a SAR, just to check if they sent a default notice or not.
Then ask llyods for removal of the defaults as they have been placed to late and will unfairly affect your credit rating for years to come, further to the fact (if its the case) no default notices have been sent as legally required.

If they refuse to remove it, contact the OFT for advice. If they side with you, then take your information to the ICO to force its removal from the credit file.

flossieflipflop

Thank you for replying.

I did phone my dmp people when I noticed this and they said Lloyds can do this any time from 3 months after default is registered. Are they wrong with this then?

I could understand if LLoyds did this at the time of the default and I could understand if they sent it to a dca at the time of the default but I just don't get why they would wait 3 years to do it?

I think I will definately write them a letter about this and see what repsonse I get.

Many thanks for you advice