need advise dealing wth a debt collector

enigman

hi,

a while back i had a "friend" live in my house who left overnight without paying me the last months rent. i hired a debt collector to retrieve the money. apparently they have recieved the money almost immediately. another 2 weeks went by as they waited for it to clear so there would be no disputes. then 4 weeks went by of me trying to get them to give me the money.

the latest thing is every time i call i get given this idiot clerk who is "unable to tell me when the head bailiff is coming back to the office". this boss's phone has also been off for the past week.

any suggestions of what to do? the amount is for 300 pounds and i am very in need of the money.

thanks

WRINKLES

Send a letter recorded delivery giving 14 days for you money to be paid minus their fees , if they dont pay go to the small claims court with your evidence they will give you all the help you need and explain how to proceed , it does not cost much it is easy

enigman

thanks,

just had this dodgey chat with one of the clerks:

History:
Thanks for contacting us. An operator will be with you shortly...

[Daryl] Hey my name is Daryl how can i help?
[Visitor] daryl, ive been tryign to get through to your office for over a week
[Visitor] and am not getting replies to emails or phonecalls
[Daryl] ok and could i take you name please
[Visitor] i think u can understand this is not a good look when u have a couple of hundred of my money
[Daryl] ^^^
[Visitor]
[Daryl] OK well the Bailiffs number is 07897 996507, Nigel Marsh, I cant help, its no longer in my hands , its in the hands of the Bailff now
[Visitor] yeah nigel marshs number is not picking up
[Visitor] and the last thing he said was that it wasnt in his hands
[Visitor] and he was waitign for the payment
[Daryl] then, he's busy. As above theres nothing I can do apart from advise you to keep trying
[Daryl] Well i was unaware that payment has een recieved, i do not deal with the debts after the Deed of Assingment is signed
[Visitor] ok but a week ago you told me on the phone that the payment was going to be issue to me over the weekend or during the week
[Daryl] Me personally? That would not have been me, as above I can only tell you to speak to Nigel. Please continue to call him, I cannot do anything to get this payment to you
[Visitor] alright does nigel come to the office at all?
[Daryl] he is here most of the week. But this week he is away, he will be able to advise on who you need to speak to and confirm when payment will be made
[Visitor] oh, i wish someone had told me that
[Visitor] ive been trying to call him all week
[Daryl] OK but he should stil be picking up his phone. I have manaegd to speak with him everyday
[Daryl] ok yea not first timem, but ive got through
[Daryl] its all i can advise, keep trying
[Visitor] right, ivebeen calling several times a day
[Daryl] as have i
[Visitor] hopefulyl this is just a miscommunication and we can get it settled shortly
[Visitor] thanks
[Daryl] Hopefully we can
[Daryl] Sorry for any inconvienience, I wish there was something more i could do but unfortuately I cannot
The operator has ended the chat. Thanks for contacting us.

BigCraigJohn

As with anything financially related your best keeping it written and sent recorded delivery as phonecalls arent worth much in court.
I'd go with Wrinkles advice. Seems like theyre fobbing you off now.

MisterV79

I have also experienced exactly the same sitiation enigman - have you had any luck on payment?

mr.ton

Maybe a complaint to the police might suddenly make the money appear your way (not 999)

DVardysShadow

mr.ton wrote: »

Maybe a complaint to the police might suddenly make the money appear your way (not 999)

I think the police will be especially useless with a problem like this

brianfeast

Hi enigman,

I am not sure what the outcome was for you? Did you ever recieve your cash?

There has been some recent interesting atricles in the national and local media regarding Nigel Marsh and his dept collecting companys

As I cannot post links if you google search "Nigel Marsh Daily Mirror" and "Nigel Marsh Cambs Times 24" ( you may see a few Nigel Marsh results for the Cambs Times 24 website, but the others might show what type of Man Nigel is)