barclay card/ payplan

lindann_2

we got our barclay debt down to £146.00, which we pay pro rata, with payplan.

we now get statement, where it is showing the interest that has occurred, when we do not know because they said they would freeze interest charge,

which is another £800.00. so figures do not match..

what happens when we pay our figures to payplan in full.

l asked this few times, because we are nearer the end of payplan payments, any advice l would be very grateful
ty xx

Tixy

Payplan will ask your creditors for up to date balances towards the end of the plan. They will then correct their records to agree to what the creditors say you owe.

You could try writing to barclaycard and ask if they will reconsider freezing interest again.

Pott5y

It is worth noting that the Payplan figures are basically worked out on the latest information that you have supplied them less any payments that you have made on your DMP.

Unfortunately if the last information Payplan had is quite old then any charges and interest that has been added to your Barclaycard account since then will not have got to them unless you sent the info to them. It is worth keeping them updated as much as you can to save any more liittle surprises as your plan draws to its end.

I would agree with Tixy in that it is worth both you, but also get Payplan to write too, and try and get the interest charges stopped again.