Quid Co DGM Cancellation Notice

Jackop

Just had a PM from Quidco, stating i wont be getting cash back for something, very strange. Here is the message.

Dear member,

As you know we do our best to help you earn as much cashback as you can. The cashback you make is passed to us from the merchant you purchased from via an affiliate network provider, we then pass 100% of this on to you. It is therefore with great regret that I have to advise you the Deal Group Media UK Ltd affiliate network (DGM) has ceased trading with immediate effect and all payments made to the network by the retailer will now become a debt to the retailer.

What does this mean for me?
As you have recently purchased from one or more of the merchants below we will not be able to pass on the cashback as we ourselves have not received, nor are we likely to receive payment from the DGM network.

We‘re shocked and disappointed that this has happened to a network. We have only found this news out today and will do all we can to reclaim your cashback, unfortunately on this occasion we don’t think we’ll have much joy.

We are now working with the appointed administrators of the network to see what monies may be forthcoming and will keep you informed.

The retailer’s that are effected by this are:
192.com, Aabro, Accountz, AFA Systems, Ambrose Wilson, Babysecurity.co.uk, BE Broadband, Beauty Expert, Ben 10 Online, Bingo on the Box, Bluestone, Book Direct Rooms,
British Red Cross, Bump to 3, BuyMobilePhones, Car Audio Centre, Cho-Yung, Club Med, Condor Ferries, Costbiter, Decode Car Hire, Demon Internet, Dobbies, Eclipse Internet, Engage Mutual Assurance - Health Cash Plan, engage Mutual Assurance Child Trust,
Engage Mutual Assurance Easy Save, Engage Mutual Assurance Junior Easy Save, engage Mutual over 50\\\'s Life Insurance,Equifax,Equifax Free Credit Report,Fashion World,Fifty Plus,Forest Holidays, Forthill Home,Free Orange SIM,Fussie,Gaming Club, Garmin,GIZOO, Gray & Osbourn, Helpucover Income Protection, Helpucover Mortgage Payment Protection,
HelpuCover Pet Insurance, Home Shopping Direct,Hotter Shoes, House of Bath, ITV online shop, Jacamo, JackpotCity Casino, Jacobs Digital, JD Williams, Julipa, Jurys Inn, Lakeland Leather,Lebara Mobile, Machine Mart, Mankind, Marisota, Mazuma Mobile, Merchant 4577, Microwarehouse, MO-Call, National Trust, Naturally Close, New Now, Nickshop, Orange Home & Mobile Broadband, Orange Home Broadband, Orange Mobile Broadband, Parkdean Holidays, PC World Business, PDSA, Perfect Pizza,Petplan, Petplan Equine,
Please&thankyou, Pontins, Premier Man, Red5, RU Books, RU Craft, SeaFrance Ferries,
Siblu Holiday Parcs, Simply Be, Simply Yours, Sleeping Solutions, Snow+Rock, So Bathrooms,
Soletrader, Talkmobile ,Terrys Fabric,The Adventure Company, The Dog House, Toystore.co.uk, Tracesmart, Viking Airlines, Virgin Bingo, Virgin Poker,Viva La Diva,
Vodafone, Vonage, Warner Leisure Hotels, Washbag.com, Webfusion, Whatafind.com,
Whats About Town, WHSmith Mobiles, Wilkinson Plus, Winegifts4U.co.uk

We never like to hide behind terms and conditions but in circumstances like this, we do have to quote from our account holder agreement as follows:

“The Quidco Service allows Account Holders to earn referral fees cashback on tracked purchases from Retailers. To qualify for cashback, the Retailer must confirm that the Account Holders purchase is tracked, genuine and successful (constituting a \\\"Qualifying Transaction\\\"), and your resulting referral fee must be received by us (becoming \\\'Cashback\\\' as a result).”

You may see the retailers above remaining on the Quidco site. This is because affected retailers may switch immediately to a new affiliate network and continue with their affiliate business. However, this will not be related in any way to existing transactions and enquiries.

I am very sorry to deliver such bad news to you, but we did want to make you aware of this situation as quickly as possible.

Kind regards,

Dom Butterell,
Head of QuidCare



Anybody else had anything similiar?

Hope it helps people make sure you dont go for any cashback offers from any of those companies for the time bieng!

hunnycat

i have just got it too, thing is i have bene through whole list and i have not used any of those retailers! so i am very confused

Fiver29

Wow, that's a fair chunk of retailers there.

I imagine it's being sent to all members Hunnycat, it'd be a lot of work just to pick out the ones that have bought from those companies.

hunnycat

Fiver29 wrote: »

Wow, that's a fair chunk of retailers there.

I imagine it's being sent to all members Hunnycat, it'd be a lot of work just to pick out the ones that have bought from those companies.

the message states as i have recently bought from them thats where i was confused! I figured it be easier to send it to everyone

geordie_joe

Jackop wrote: »

You may see the retailers above remaining on the Quidco site. This is because affected retailers may switch immediately to a new affiliate network and continue with their affiliate business.

You can't switch networks "immediately", it takes time. Even if they do switch "quickly" there is still the approval process for Quidco to go through on the new network.

If a merchant stays on Quidco it is likely to be because Quidco was not advertising that merchant through DGM, so DGM going under does not affect Quidco's advertising of that merchant. Therefore they did not need to remove the retailer until it had set up on a new affiliate network.

Rogerb_2

geordie_joe wrote: »

You can't switch networks "immediately", it takes time. Even if they do switch "quickly" there is still the approval process for Quidco to go through on the new network.

If a merchant stays on Quidco it is likely to be because Quidco was not advertising that merchant through DGM, so DGM going under does not affect Quidco's advertising of that merchant. Therefore they did not need to remove the retailer until it had set up on a new affiliate network.

Got my hopes up there with your logic which appears sound, but unfortunately the £22 I lost was with Warners hotels and they have been temporarily withdrawn.

geordie_joe

Rogerb wrote: »

Got my hopes up there with your logic which appears sound, but unfortunately the £22 I lost was with Warners hotels and they have been temporarily withdrawn.

Sorry, I didn't mean to get anyone's hopes up in vain.

I suppose the best thing to do is look on Quidco's web site, if a retailer you have bought from is still there then it is probably not with the DGM network.

Even if it is on the DGM list, it will also be with another network and it's that network Quidco use. So they didn't need to remove the retailer.

I hope that makes sense!

Jackop

I had just gone for my months trial with equifax credit report. Now not only do i have to ring up and cancel (probably going through a hard sell) but i dont even get any money for it.

Sods Law i suppose, no such thing as a free lunch clearly!

withabix

Those retailers will mostly now be listed as 'Coming Soon' on Quicdo.

Fortunately I am only exposed to losing cashback on a £20 purchase from Washbag.com

trippy_zippy

https://forums.moneysavingexpert.com/discussion/2600107