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Tesco - XBox and Game of Week
rallymad
Posts: 136 Forumite
Apologies if this is posted in the wrong section, I am relatively new to the forum and can't find any supermarket-specific ones...
Tesco made a mistake recently when they offered £20 off if you bought a game of the week (or similar, can't remember the exact details) as well as a console. The offer wasn't entered correctly at the time so the full price was charged.
Until today (Wednesday), some people who complained about it were only getting a refund on the game - ie their money back and get to keep the game. HOWEVER, as it was a bundle you are actually entitled to a full refund of the console too!! Of six people I heard speaking about it today, five were happy to get a refund for the game, but the other guy was brilliant and took it right to the top and they agreed with him, and now all tesco stores will be briefed about this and told to give full refunds.
If you bought this, then please go and get your money back as it is a lot of money!! Not sure if you have already agreed a refund for te game if you can go back again for refund for the console - but worth a try surely.
Tesco made a mistake recently when they offered £20 off if you bought a game of the week (or similar, can't remember the exact details) as well as a console. The offer wasn't entered correctly at the time so the full price was charged.
Until today (Wednesday), some people who complained about it were only getting a refund on the game - ie their money back and get to keep the game. HOWEVER, as it was a bundle you are actually entitled to a full refund of the console too!! Of six people I heard speaking about it today, five were happy to get a refund for the game, but the other guy was brilliant and took it right to the top and they agreed with him, and now all tesco stores will be briefed about this and told to give full refunds.
If you bought this, then please go and get your money back as it is a lot of money!! Not sure if you have already agreed a refund for te game if you can go back again for refund for the console - but worth a try surely.
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