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How many phone calls a day ?

Since getting into a DMP with Payplan last month, my phone has been RED hot with calls. On advice elsewhere, I identified the numbers and auto diverted them to voicemail. The odd one gets through, if they withhold the number, but most just go to voicemail, which they never leave.

I have been keeping a log, and they start at 8 in the morning, and ficinsh by 9 at night, with on average 20 calls a day going to voicemail. Is this a normal number ? Is there such a thing as a normal number ?

Comments

  • beanielou
    beanielou Posts: 98,912 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Dont know that theres such a thing as a normal number.
    They should tail off though as time goes on.
    There is a letter you can send asking them to only deal in writing.
    Sure someone will be along soon with a wee link for you.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

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