Had a collections letter

alison999

Following advice from my last post I wrote to Vanquis on Friday asking them to accept token payments. I used the templates from the national debt website.

Today, I recieved a letter from a collections agency, though I think it is still Vanquis, telling me not to ignore the letter etc.

Now Im unsure what to do. Do I wait until I hear from Vanquis or should I write to the 'other' company letting them know that ive offered token payments etc?

Any help is appreciated.

DarkConvict

I would wait for the time being as your like ships crossing at sea, you need to wait for a response to your letter.

I would advise not ringing them, but if you want to contact them a short letter sent back to them to thank them for the letter and acknowledge you have recieved it, however you have already made a written request for repayment and are awaiting their decision until you write further letters to them.

skint-student-nurse

was it from 'impact' collections by any chance? i got one of these when i missed a vanquis payment...

alison999

Thanks Dark Convict

Yes, it is impact. i havent even opened the letters from Vanquis but theyre still ringing me (which I ignore) and I cant see them doing it if its been passed on.

DarkConvict

If the phone calls get too much, read these templates - https://forums.moneysavingexpert.com/discussion/2077631