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MacKenzie Hall
Comments
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Okay, an update.
An FOS adjudicator has been appointed and my dispute with Black Horse has a case reference. I have notified MacKenzie Hall of this. Yet they continue to send threatening letters to me, and have instructed Meritforce to make an AUTHORISED COLLECTOR VISIT who have also left me voicemails. This is despite me previously notifying MacKenzie Hall not to contact me by telephone and that I have no wish to arrange a doorstep visit.
Who is in breach of the OFT guidelines? Black Horse, MacKenzie Hall, or Meritforce - OR all three?
Fill in another FOS form, citing MacKenzie Hall as the firm against whom it is being made. Make clear that you are already in dispute against Black Horse about it and quote the FOS reference.
Enclose copies of all correspondence from MH.
Do this tomorrow. You only have six months from receiving the "final response" letter from MH to get a complaint against them to FOS.0
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