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CCA request no response advice?

Hi,

I requested a copy of my CCA using the `step 1` letter template, i recieved a letter stating it would take longer than allowed to get this information due to the DCA not originally having the debt?

the 14 days past and i sent `step 2` letter from template giving then the 30 days to reply as stated in the template letter, i have not heard anything and the 30 days is up by a week,

my question is which `step template` do i send now, as i am unsure

thanks for any advice

Gazmon

Comments

  • SusieT
    SusieT Posts: 1,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you are refering the thread never in doubt it looks to be number 8 that needs sending to me
    Credit card debt - NIL
    Home improvement secured loans 30,130/41,000 and 23,156/28,000 End 2027 and 2029
    Mortgage 64,513/100,000 End Nov 2035
    2022 all rolling into new mortgage + extra to finish house. 125,000 End 2036
  • Tixy
    Tixy Posts: 31,455 Forumite
    According to this post
    http://forums.moneysavingexpert.com/showpost.html?p=33791497&postcount=7
    you send the CCA dispute (as per the grey box on the right)
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Yeah, your onto step 4 the dispute letter. And if they reply a final response letter (no cca received).
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
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