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Could someone please help me get rid of a virus

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Please could someone tell me how to get rid of a worm that has invaded my computer.

I lost everything on my computer and when I reloaded the programs etc I never put any anti virus software etc on until recently.

I then loaded zonealarm and avg from grisoft but it keeps telling me I have a worm lovsan. in C:system volume information. I have tried to use trend micro to get rid of it. Trend micro got rid of another virus I did know it had but not this one.

Please can someone help me.

Thanks
What goes around - comes around
give lots and you will always recieve lots

Comments

  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    See here
    http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100547#removal_instructions

    and follow the link to the Stinger utility.

    Also go to the Windows update site and install all critical patches.
  • sra
    sra Posts: 4,676 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Is this any help?
    http://forums.vnunet.com/thread.jsp?forum=5&thread=24583

    I usually suggest that people go to spywareinfo.com for lots of help with viruses but recently the site has been down
  • zonecrew
    zonecrew Posts: 105 Forumite
    hi

    i had a major problem a few weeks back with trojan viruses :(

    go to this site and post a thread in the trojans section, i can highly recommend the help given on the site as my PC is now clear, hope this helps.....you'll need to register to post

    http://www.wilderssecurity.com/index.php
  • sane01
    sane01 Posts: 68 Forumite
    Thank you for all your help, I am still trying to get rid of the little worm, I am beginning to think that it is something to do with the anti virus programme because no other programme is detecting it apart from the one on my computer.
    What goes around - comes around
    give lots and you will always recieve lots
  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    lovsan is othersiwse known as the blaster/welchia/nachi virus

    go here

    http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

    to download a fix it tool 'fixblast.exe'

    and also this one

    http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

    to download a fix it tool 'fixwelchia.exe'

    most anitvirus tools can detect when a worm/trojan/virus is trying to be open up or downloaded, but as what happen back in August 2003, thse worms got downloaded and the anit viruses tools didnt pick them up, once you have downloaded the above tools and run them, they will clear any files contaminated by the worms. then download updated virus files and rescan your disk, it should be clear now.

    since welchia/blaster came about, there have been some other nasty ones..... sasser/sober/netsky/klez

    you will find fix it tools on the symantec website for these as well
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • N9eav
    N9eav Posts: 4,742 Forumite
    Try going to the website of your anti-virus provider. They will give you instructions on sending them the scan results and then directions on how to remove a specific virus that their software detected but could not delete. It worked for me. However they may require the registration code of their product to prove you are a paying customer.
    NO to pasty tax We won!!!! Just shows that people power works! Don't be apathetic to your cause!
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