LLoyds will not listen!!!

happymonkey40

I need your advice please, i am currently arranging a DMP with LLoyds TSB, in total i have 2 current accounts and 2 credit cards. I have had notification from CCCS that LLoyds have refused the offer on the smallest current account. They have accepted all the others, i have written to Lloyds 3 time, explaining i cant offer anymore money, i have had no reponse from any of my letters, shall i call them, as it is driving me crazy, as i am just continually getting demand letters :mad:

di3004

happymonkey40 wrote: »

I need your advice please, i am currently arranging a DMP with LLoyds TSB, in total i have 2 current accounts and 2 credit cards. I have had notification from CCCS that LLoyds have refused the offer on the smallest current account. They have accepted all the others, i have written to Lloyds 3 time, explaining i cant offer anymore money, i have had no reponse from any of my letters, shall i call them, as it is driving me crazy, as i am just continually getting demand letters :mad:

Hi there

My experience of Lloyds, they were very difficult but they did back down in the end, however this was I think though because we complained to the FOS on a fast track position, and then lloyds send us payment booklets for monthly token payments, although to be reviewed every 6 months.

But with them ignoring your requests, maybe an email to their Chief executive officer (CEO) may help.
[EMAIL="Eric.Daniels@lloydstsb.co.uk"]Eric.Daniels@lloydstsb.co.uk[/EMAIL]

I'm sure you will receive some good advice on where to take this one as well, good luck keep at them.;)

beanielou

Sorry to hear of the troubles with Lloyds.
Great advice there though from di
Hope that you can get it sorted out.

happymonkey40

Many thanks for your reply, i have receipts for the letters as i sent them recorded delivery

teebowbusablaster

Just about to start mine today WHOHOO, but Lloyds are my main bank (or are today).

I am going to wait until the dust has settled then take them to task, as their mortgage adviser, who called me in to offer a reortgage had the application declined, for no apparent reason, but then passed my details onto a non lloyds TSB company who offered me a secured loan at a high interest rate. Now, in my opinion, he did not act in either MY or his employer's best interests, and presumably on a kick-back for any succesful referalls.

Advice on how and when to play it ?

happymonkey40

I cant understand why on this one account, both current accounts are over the O/D limit, but the other account which is a lot higher than this one has been accepted on a DMP via the CCCS, but i still am continually getting letters, and i have replied to all of them via recorded delivery stating i cant increase any offer. :mad:

Happytogetdebtfree

Just keep plugging away or complain to fos ? Really if you can only afford what you can afford it's tough. Maybe they Are trying to presssure you I would just keep replying with the letter explaining you can not afford more than a set amount and that's that.. Do you pay the amount you can afford now? It's good that you send by recorded delivery :-/ I have no other advice i'm hoping someone else will be along x

pixiechick_2

teebowbusablaster wrote: »

Just about to start mine today WHOHOO, but Lloyds are my main bank (or are today).

I am going to wait until the dust has settled then take them to task, as their mortgage adviser, who called me in to offer a reortgage had the application declined, for no apparent reason, but then passed my details onto a non lloyds TSB company who offered me a secured loan at a high interest rate. Now, in my opinion, he did not act in either MY or his employer's best interests, and presumably on a kick-back for any succesful referalls.

Advice on how and when to play it ?

I think you would be better off starting a separate thread for this as it could get 'lost' on this one.