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Won but slightly disappointed

I got a WEM on Sunday at 10pm which was for a Q&A and screening and it asked for me to confirm my address asap but didn't specify any kind of time limit.

Been really busy at work over the last 2 days due to the budget today so I have responded tonight, only to receive an email to say I am too late as they had to send the details this morning - why on earth didn't they tell me that?!

They said I will still get a goody bag, but feel slightly cheated!

Comments

  • crin
    crin Posts: 3,540 Forumite
    Part of the Furniture Combo Breaker
    well done and hard luck, did you check the original t&c's it should have said in that if there was a specified time limit.
    If at first you don't succeed try, try, try again.

    Eleventh Heaven # 550 1 2 3 4 5 6 7 8 9 10 11
  • IWantToBeFree_2
    IWantToBeFree_2 Posts: 1,831 Forumite
    Yeah, no mention at all! Would have been nice if they had said 'before X' rather than asap....
  • Jemma0312
    Jemma0312 Posts: 793 Forumite
    That doesn't seem fair if they did not specify a time limit. I would send them an email to protest! xxx
    Avon Rep as of 05/10/10
    Avon Sales Leader as of 08/04/11

    Executive Sales Leader & Bronze Presidents Club Member :j
  • dogcat_2
    dogcat_2 Posts: 21,401 Forumite
    10,000 Posts Combo Breaker
    I would get in touch with them and say that you were not told there was a time limit....and that you have been busy at work etc., tell them you think it's unfair....see what happens. Fingers crossed.
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