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Bank of Ireland mortgages - Overpayments

somethingcorporate
Posts: 9,449 Forumite
Just rang up Bank of Ireland (taken out via the Post Office) to confirm the first payment after just remortgaging from Skiptons.
I wanted to change the date and increase the DD to ensure we overpay every month and we were told they don't do it! If we want to overpay we have to ring up every single month. For the next 5 years!
This is rediculous, I hadn't heard of a provider making regular overpayments so difficult to make.
I was very impressed with the service and the rate but their lack of this fundamental feature to assist in overpaying is very disappointing.
Thumbs down Bank of Ireland. :mad:
I wanted to change the date and increase the DD to ensure we overpay every month and we were told they don't do it! If we want to overpay we have to ring up every single month. For the next 5 years!
This is rediculous, I hadn't heard of a provider making regular overpayments so difficult to make.
I was very impressed with the service and the rate but their lack of this fundamental feature to assist in overpaying is very disappointing.
Thumbs down Bank of Ireland. :mad:
Thinking critically since 1996....
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Comments
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Was this not mentioned in the literature you read before taking out a mortgage with them ?0
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Set up a Standing Order (under your control) for the over payment ?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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rsykes2000 wrote: »Was this not mentioned in the literature you read before taking out a mortgage with them ?
No, suprisingly enough it wasn't. Just gave us a number of ways we could overpay - but in the past I hadn't seen increase the DD as an option anyway.Senior_Paper_Monitor wrote: »Set up a Standing Order (under your control) for the over payment ?
I didn't realise this was a possibility, I will give them a call and see if we can do this.
Thanks both!Thinking critically since 1996....0
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