Just Cant Think

piratess

Im hoping somone can help, Ive recieved a letter from Abbey about a payment that a company tried to take which i didnt have enough funds for so now they are going to charge me £35.00 ! which i cant afford so ive rung them and they said because i had a charge taken back in March they wont do it again until 07 even though its going to leave me in financial difficulties the week they take it .......

anyway the name of this company is Global Collect and was taken for (Microsoft Ireland) ... I have no idea what this payment could be for ! it isnt a regular DD as ive checked back in my statements ive done a search online and cant find anything out

does anyone have any ideas ? and is there anything i can do if i dont know what its for ?

please help am sending myself dizzy

thanks in advance Kirsty

nicandan_2

hi, global collect is an online payment processor, http://www.globalcollect.com/Index
and as far as i can see microsoft ireland is just that ,(http://www.microsoft.com/ireland/default.aspx) the irish microsoft site. maybe you bought something from the microsoft site? if not i would ask the bank to investigate

piratess

hi thanks for your reply ... Ive got no idea what this is, and ive definatly got no need to buy anything from the microsoft site as my partner deals with the pc, and he has his own bank etc ....

Thanks for your help

CLAPTON

what type of payment was it? can you check with your bank. presumably it can only be a DD or a debit card payment or standing order. if it was a DD or standing order then presumably you can tell from the online details?
is it possible your OH could have used your Debit card by mistake?

if your sure its not genuine, can you speak to the bank and just tell them that you haven't authorised any payments to this company and so you want their charge refunded.

Broken_hearted

Have you contacted visa disputes at abbey to report it as an unauthorise payment?