Can't load any internet pages

MariaElen1

Please help I am getting a connection to the internet but I can't access internet pages. I have done an error check and it comes up with a yellow triangle next to key ports-with unknown error page not resolved??? All Chinese to me am afraid. Did a system restore, virus check, defrag but still can't access the internet. Very frustrating can you help?

aliEnRIK

Whos your Internet Service Provider? (ISP) Virgin, BT?
Do you use a router?
Are you wired or wireless? If wireless have you tried to connect direct via ethernet cable?

Tried simply unplugging everything, waiting a minute and switching on the modem/router then the computer?