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Thinking of Applying To Marks & Spencer

I am contemplating applying to Marks & Spencer for a Customer Assistant. However, I am unsure what their recruitment process is like. I mean, I know you have to ring a number (obtained from their website) and spend 20 mins answering questions. But what I want to know is it fairly easy to get into the company, or is the telephone interview just the start of a long recruitment process (e.g. necessity to attend open days etc.?).

I do have some limite retail experience, and did indeed work for Marks before, but many moons ago, so I am sure their recruitment process has changed.

So if anybody has been through their recruitment process, please let me know, as I am very keen for a career in retail.

Thanks

Comments

  • Nicolefury
    Nicolefury Posts: 602 Forumite
    If you do the telephone screening and are successful, you get invited to come to an interview which is actually a roleplay. Once you pass the roleplay and providing there is a job available, you get offered a role, have to undertake 2 days off the floor training and one day on the floor training.

    When I joined 2 1/2 years ago, from initial questions to starting it was around 2 weeks. The role play has changed massively since I started though and is meant to be harder than what I had to do (recommend products from cards to an imaginery customer)
    Dooyoo £10.40/40, TopCashBack £17.19/30, Valued Opinions 50p/£10, Swagbucks 0/£20, Ebay £15/£25
  • Googlewhacker
    Googlewhacker Posts: 3,887 Forumite
    Whatever you do don't come here moaning if they don't reply to you.
    The Googlewhacker referance is to Dave Gorman and not to my opinion of the search engine!

    If I give you advice it is only a view and always always take professional advice before acting!!!

    4 people on the ignore list....Bliss!
  • santacruz_2
    santacruz_2 Posts: 215 Forumite
    If you pass the online screening then they offer you an interview and you chose a time for that online after doing the
    questionnaire. There are usually 2 people interviewing and you have to do a role play which I find really stupid..but I
    passed them. And they ask you a few questions, its easy really, sounds harder than it is. They offered me a job there and then both times
    I went for an interview (xmas temp jobs)
    Trying to spread calmness, understanding and optimism on MSE :)
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