lloyds charges

lisaflower1980

So Lloyds have acknowledged the claim and not spent ages to do it. I'm getting worried now that they will take this al the way.

What experiences have people had with Lloyds TSB on claiming charges back e.g. time frames etc etc

cattie1

i sent my letter away 3 weeks ago-and still haven't heard back-wasn't sure where to send it though so sent it to head office!!!

justruth

the banks like to drag their feet and use jargon in order to put us off claiming, just carry on with it and see it through.

lisaflower1980

Lloyds Acknolwedged the claim on 23rd August and I've not heard anything from them since.
Has anyone got experience of how long it takes them to enter a defence or pay up?

lynzpower

they take ages to be honest with you. Just sit it out,

they offered me the money iof I agreed to confidentility, I wrote back saying well we can negotiate a price on that if you want, heard nothing back for a month. Courtt havent set a date yet for me in any case, so im looking at a good few weeks yet I fear

Mirtos

Lloyds didn't acknowledge my claim within the 28 days - I entered a request for judgement online, thinking 'yay i've won', and in the 48 hours it took to process it, they entered a defence under the wire. b*stards :mad: I'm waiting for a court date now.
xxx

sazzler

Lloyds have sent me a final letter saying basically 'get stuffed, ur no getting a refund!'
so now im going down the route of the financial ombudsman..
anyone done this with any success??

s x

atypicalblonde

I have contacted them at the Birmingham Customer Recovery address.. generally take ages to reply and argue back... good job I am standing my ground!!