Faulty Kettle

stenny_2

Got a good Kettle given to me for xmas from my mum.
The past few days the lid has started to open while in boil mode = product is faulty, i have the original box it came in but no receipt, can i do anything about it?

Thanx

Angel_Eyes

yes, the original box with their catalogue number on is your proof of purchase.
You wont get a refund but should be offered (at best) an exchange (at worst) a repair. Hope this helps.:)

aj2001

the box if it has the slip with date time than defo a replacement, now you didnt say what make it is, as some times they ask you to go to the service shops and they than repair or exchange for you. its worth a try best thing is to ask the people working there and see what they say rather than to take a kettle there and erm you know.

aj

Mack_3

Argos don't repair kettles, you should just get a replacement/exchange

marleyboy

yep, theyll replace it no problem, just tell them it was a gift so no receipt, theyll replace it.

thisisme_2

if they dont buy a new one keep reciept then return in few weeks for a refund telling them u had to get a new one but u couldnt wait til they opened or you didnt come into town that often

Angel_Eyes

Mack wrote:

Argos don't repair kettles, you should just get a replacement/exchange

No they don't repair them...but they do send them back to certain manufacturers who then repair them.:p

stenny_2

Thanx for the replies, i took it back and they gave me the amount i had paid on a voucher card.

:j :j

Crabman

stenny wrote:

Thanx for the replies, i took it back and they gave me the amount i had paid on a voucher card.

:j :j

So you don't have a kettle?? :eek: