PC won't turn off ?

scaldyflash

Hi,

My PC refuses to turn off, it does everything correctly, saving settings etc then when the screen goes blue at the point when it used to shut off it now just stays on with a blue screen. No error messages or anything else. Any ideas ?

Thanks in advance

scaldyflash

MercilessKiller

jinx

although my screens black when it usually turns off.. now it just stays black. You can hear the hard drive stop running, but all the fans go.

While i was fitting a new pci card i knocked somethin on the motherboard. a capacitor may have come loose which could explain it..

though if anyone has other ideas please suggest. due to my hard drive shutting off i don't feel this can be fixed on the software side


EDIT: Just to let you know scaldy.. at that screen hold down your power button for 8 seconds and it will force shutdown

albertross_2

If this started recently, try a system restore.

scaldyflash

albertross wrote:

If this started recently, try a system restore.

Thanks for that albert but unfortunately despite having a pre-installed version of XP (with SP2) I have never been able to do a system restore for some reason !

Any other suggestions would be greatly appreciated.

scaldy

Rex_Mundi

This can sometimes be down to just one program (firewall, antivirus etc) not switching off properly when you shut down, causing the system to hang.

I've cured this in the past by hitting ctrl+alt+del just before shutting down, and stopping just one of the programs running (going down the list each attempt). If it makes no difference, it isn't causing a problem. If the system shuts down properly, you've likely narrowed the problem down to the prrogram that's causing it.

This method can take a few goes to find the problem, but can work.

albertross_2

Does it work if you boot into safe mode (F8 at boot)

You could look to see if there is anything strange in start, run, eventvwr.

Are you malware free, patched with windows update, and pulled out any extras you may have plugged in Printers, usb stuff etc..

What happens with system restore?

hells_2

The blue screen of death???
It does sound like it's having trouble shutting down as there are lots of things running in the background. If it doesn't happen all that often then just unplug it...lol! Well it's what an IT manager would say....well all the ones I know anyway...lol.

Jay-Jay_4

My puter does this occasionally when it gets tired (8 hours on ebay etc). I pull the plug out then switch it on again and run Ccleaner..... and it's always been alright afterwards

albertross_2

You don't need to pull the plug out, just hold down the off switch for 6 seconds..

Mr_Vincent

Scaldyflash,
What operating system are you running?

Do you know what program you installed recently?

Do you have anti-virus programs.

This problem can be overcome, exactly how is the patient question.
Either you've been hacked into or you did something wrong such as unintentionally delete a critical operating system file or folder.

Hmmm,
could be worth your while going to your internet explorer settings and deleting all your histories, cookies and contents of passwords.

Also, giving your hard-drive a clean out of any clutter - you know disk clean-up under properties of your C drive if this is your main thing.

Let us all know if this works.

Browntoa

try a registry clean with

www.tune-up.com

Tune up utilities free trial for 30 days (you will fix yours in 1 day if this is the problem)

run 1-click maintenance a few times