safepcsupport.com

PDC

Following reading a thread on the Consumer action group I thought it was worth mentioning this here. The whole spiel sounds ridiculous to me but I know friends and family who are less technically knowledgeable and would possible fall for the salesman's patter. here is the original post;

I have no idea what to do about this, but people could be ripped off by them, so the more places I post it the more chance there is of something being done about it.

I received a phone call earlier and was told that the company name was Safe PC Support. Their website is www.safepcsupport.com

They claimed that my computer had been calling them because it has viruses. I was told that these viruses are now stored in the motherboard and it will attract more viruses from the internet. He guided me to look at the System log in Event Viewer and said that all the entries are proof that my computer has viruses. I was then told that they have been given a number of engineers from Microsoft and they can send one to sort out my computer. All I needed to do was complete a paypal payment online. Microsoft was mentioned a lot and it came across as if they were actually linked with Microsoft, but there is no mention of any partnership on their website and no Microsoft logos either
Little do they know that I worked in PC Support for 10 years and I know that everything I was told by them was a lie.

It is impossible that my computer would have called them, unless I set it up to do so, and I haven't. My computer is virus free, as I have very reliable anti-virus software. There are very few viruses that can infect a motherboard, but the ones that do would actually stop my computer from booting up. The System log in Event Viewer is always full of entries. To a person who doesn't know what all the entries mean, it could be worrying. They obviously rely on people not knowing much about computers so that they can take advantage.

The call came up as International on my phone display, so it’s strange that their website suggests they are in Kidderminster. There is no phone number or email address in the Contact Us section on their website and they also leave out the post code on the address. I got the email address from the Paypal screen after you click Buy Now on one of the packages. I then got the post code from internet searches and confirming it on a courier website. So could it be that they are using a false UK address and aren't even a legitimate company in this country.

A search on the Companies House website has no listings for a company called Safe PC Support.

I should add, I have no experience of this company myself, am just posting something I read elsewhere. (http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/262112-safe-pc-support-scam.html) A google search does show a few other mentions of this company.