The good, the bad and the MBNA

laccal

I hope this is allowed if not then I apologise now.

How about a thread about all the nice people who speak to us so we can compare good and bad practices.

Also what a lovely feeling when someone calls trying to wind you up and you say “oh I have heard about you from a forum”

I will start

Mbna - name not known – rude aggressive

Lloyds name prakesh – very helpful although did repeat everything that I already knew…… but nevertheless very polite

Mike_St_Helens

Shagufta = Abbey = Cow

Broken_hearted

Everyone at crapquest useless.

davek1

Capquest, And pretty much all the debt collection agencies i have dealt with !!!

keith_lard

MBNA name not given as I did not confirm mine!:beer: :beer: :beer: :beer:

Sounded snotty.......

went to ask 'when would be a good time to call then, replied second week in september 2088.........call ended!:j :j :j :j

Dont want anything to do with non-UK banks EVER AGAIN!!!!!!!:T :T :T :T

k.:A :A :A :A

looby75

keith_lard wrote:

went to ask 'when would be a good time to call then, replied second week in september 2088.........call ended!:j :j :j :j

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: will have to remember that one for my next call from MBNA

laccal

mbna (again) refused to give name - usual rude approach i expect from mbna refused to give me his name so i hung up. he tried to call back but did not answer.

why do these people not like giving their name...........ummm

davek1

moorecroft, cabot, intrim justicia ( or whatever they call themselves)

Dr.Shoe_2

Imperial= Very pleasant and helpful, no interest charged and will offer a rebate for early settlement. A+

MBNA= We have had challenges but are now ok as I've got "my" lady well trained! Interest and charges stopped for 12 months and arrears reset. C+

Had a letter from RMA about my little Lombard Tricity loan and did a SOA with a very helpful young man on the phone and haven't heard anything for three months! A

lightatendoftunnel?

I spoke to RMA who said they could offer me excellent support help out of debt! How i asked? reply pay lump sum off and we will knock 20% off, i replied is that not the 20% you have put on passing my account around debt collection agencies!!!!! never heard from them again oh well


MBNA always rude and aggressive, only one person i have ever spoke to at MBNA which was nice was Neil. oh yes and the lady i got today when i said i want to pay my balance!! So pleased to have got rid of them, except sending request of charges back from them tomorrow!!