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Help - what has happened to my CDWOW voucher?

I recently saved up enough Pigsback points to enable me to receive a 20 pound CDWOW voucher.

I tried buying a DVD boxset on CDWOW and entered the voucher which worked perfectly. When I went to pay I noticed that the deliver address was wrong so I went to change it.

When I went back to my basket the dvd had dissapeared!!

I tried adding the same item and tried entering the voucher but it did not work!! It said that the voucher was in use -!!!!!!???

What can I do about this??

Comments

  • tatts_2
    tatts_2 Posts: 255 Forumite
    have heard of this happening before!
    Contact cdwow or pigsback maybe???

    sorry im not much help...other than doing that, not sure what else you can do!
    Tatts :hello: :kisses2:
  • lisawood78
    lisawood78 Posts: 3,884 Forumite
    Hi there.
    Wait 24 hours and re-use the voucher.
    It's happened to me before and the system takes a day to realise you didn't actually use your voucher but tommorow it should be fine.
    Calm, it's not gone for good.
    HTH's
    2 angels in heaven :A
  • Hi

    I e-mailed CD-WOW - thanks for the info!
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