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CSA telephone probs - Wed 19 May - still down
borders_dude
Posts: 1,974 Forumite
Called this morning and some gadji picked up the phone and rambled off a message that systems are down so they can only help with general enquiries.
He says they dont expect things to be working properly today at all.
He says they dont expect things to be working properly today at all.
When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
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Oh dear. They weren't working yesterday either.:EasterBun
Number 680 in 'Sealed Pot Challenge'
Learning to budget (better late than never) :T0 -
Im just wondering if this quite time of not dealing with phone enquiries is being used to do work on cases without interuption.When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0
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No, the system really was down. Only the new one though, the old one was working.0
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Systems down agian today!When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0
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Phones are routing now.
Computers still giving problems when accessing case notes apparently.When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0 -
Thanks for posting this. it's that time of the month for me to ring and ask if by any luck i have had a payment sent from my ex's "employer". I shall leave it a few days i think0
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