Clickandbuy help needed, please!

purplevamp

I'm not sure if this is in the right place, but...

I have some money owing to me from a survey site and they only pay through clickandbuy. I've looked on the site and I can't work it out.

Has anyone withdrawn from clickandbuy as it seems (to me) that you can only deposit and then spend it online.

cally6008

which survey site ?

http://clickandbuy.com/US_en/faqs.html

How can I withdraw money from my ClickandBuy account?
You can request a withdrawal if your account has shown a balance of at least 10 EUR for at least 10 days. We will transfer the requested amount to the bank account listed in your user profile, provided this account has been verified. Detailed information on payment methods and withdrawals can be found on our Help pages and in our fee table.

Under normal circumstances, the payment will be made to the specified bank account within five working days. Please note that the actual booking date may be affected by your bank's internal procedures.

If transactions are currently in process in your ClickandBuy account (e.g. as the result of direct debiting or pending charges to your credit card), your requested withdrawal may either be delayed or declined. In such situations it is sufficient to wait until these payments are marked "completed" in the list of transactions for your ClickandBuy account. At this point, you can once again launch the withdrawal process.

Please also note that some withdrawals may be declined as a result of our verification standards – which are mandated by the regulations of the Financial Services Authority (FSA) and which serve your personal security. In other cases, withdrawal verification may be conducted by phone.
Open Account -free

Handling Fee for Withdrawal

1.85 GBP

Chargeback

25.00 GBP

Maintenance Fee (per month)

After 12 months of the ClickandBuy account being inactive we will charge a maintenance fee given that there is credit on your account
1.00 GBP

Book out Fee

Up to 15.00 GBP

Outstanding payment reminder Fee

7.50 GBP

Currency Exchange Fee

5.9%

External collection agency fee

20.00 GBP

purplevamp

Hi cally. It's crowdology (aka play and win) and the amount owed is 10.88.

I looked at the FAQ but couldn't work it out. Does that mean they'd take £1.85 off of the 10.88?

The only reason I'd want to open a clickandbuy account is to get this money. And as the surveys are few and far between with them I was thinking of calling it quits with them.

cally6008

crowdology paid me by paypal when i was with them, yep definitely paypal ...http://www.crowdology.co.uk/faq%20-%20rewards.html

and yep they do take a % off when they pay you, dont know why though

edit to add - looking at play and win, cant find anything out as yet, sorry

purplevamp

cally6008 wrote: »

crowdology paid me by paypal when i was with them, yep definitely paypal ...http://www.crowdology.co.uk/faq%20-%20rewards.html

and yep they do take a % off when they pay you, dont know why though

edit to add - looking at play and win, cant find anything out as yet, sorry

I noticed that they paid by paypal but the only option for me comes up as the clickandplay. I've emailed them about it but they haven't replied, typical!

deedee71

For me Crowdology only offers payment on Paypal, but every time I try to claim it comes up with an error message. Does anyone have an email contact?

buchos

I havn't had the same luck with Click and Buy, found it too confusing too and couldn't in any way recommend them. I notified them in writing to cease debits against my account and to send out a new direct debit mandate. They continued to try to debit £2.50 allowing the account to go into arrears. Fair enough I thought so I attempted to pay this through their site by credit card and they have a minimum payment requirement of £3. I attempted to pay the higher amount of £3 and then they require me to upgrade my account first as my maximum allowed payment is £2.50. I contacted their phone service to pay and it is not available and they have sent an email wanting £25 for non payment!!! A wholly confusing service.