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mac-hall/cabot admit the debt is statute barred

after 3 months of nonsense with these idiots ive got a letter today saying that they accept thedebt is statute barred and it wont be followed up

1. is there anything else they can do?

2. they state that they do not feel they have acted inappropriately

constant calls to begin
calls and letters to my old address, my parents (not nice for them) despite writing from my own address
letters of a tone and nature that is clearly designed to threaten and trick the vunerable

i think they have acted improperly

is there more i can do? challenge them?

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Complain to the OFT.

    See: --> OFT imposes requirements on Mackenzie Hall to improve handling of disputed debts
    The OFT has used its powers under consumer credit legislation to impose 'requirements' on Mackenzie Hall after an investigation found that some of its business processes failed to meet satisfactory standards.

    As a result of these requirements, Mackenzie Hall must not:
    • pursue a debt where it has been notified in writing that there is reasonable cause to believe that the debt is in dispute, and
    • pursue a debt where it has been notified in writing that the debt is statute barred.
    Failure to comply with a requirement could lead to a fine of up to £50,000 and/or possible revocation of Mackenzie Hall's consumer credit licence.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • andrewpickup
    andrewpickup Posts: 42 Forumite
    might start calling them, im led to believe they can get quite flustered
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Chasing statute barred debts and constant calling, especially to those who are not the debtor is harassment.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
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