Beneficial Finance, where did they go?

tiamai_d
tiamai_d Posts: 11,987 Forumite
10,000 Posts Combo Breaker
We called up to get a final payment figure of a loan we took out last year, but all the contact numbers no longer work. The website says the branches are closed.

The loan payments are still coming out as Beneficial Finance, so someone somewhere is still getting their money.

We then tried calling the number listed as the 'backing bank' (or something along those terms) but they didn't have a clue either.

So, what to do now? Stop the direct debit and wait till they contact us?

Comments

  • Bob_Jones_2
    Bob_Jones_2 Posts: 38 Forumite
    They were part of HSBC. I think they handed them over to another arm like HFC, who still trade, I think. They might be your best bet.
  • ~Brock~
    ~Brock~ Posts: 1,715 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    http://www.beneficialfinance.co.uk/index.html

    Have you tried the contact number on the main page of this site?

    I've just rung it and there is an automated system, but I think it says that the line is only open between 7am to 10am (although I could be wrong on this).
  • tiamai_d
    tiamai_d Posts: 11,987 Forumite
    10,000 Posts Combo Breaker
    Hi, thanks everyone. We did eventually get a number and a consolidation figure. No idea who it was with in the end!
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