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Missed payments added whilst with Payplan

Hi guys

Just found this site the other day and am amazed at the information on it. I wish I had it 4 years ago when I got myself into £30,000 of debt and was off work for a year after a car crash.

Anyway, one of my debts was a £10,000 loan from Intelligent Finance. I used Payplan to help me repay the debts and managed to do it in three years. However, although they happily accepted the agreement with payplan IF continued to put missed payments on my credit file despite my never missing a payment whilst using payplan. At one point they say I was 6 payments behind.

Is there anything I can do to get those missed payments removed or were they within their rights to do it? The same situation applieswith an IF credit card and a capital one card. GUS (Kays catalogue) even placed a default on my file at this time, which I am currently trying to find out if they applied correctly.

Thanks in advance

Lee

Comments

  • Iriahm
    Iriahm Posts: 159 Forumite
    Hi, i was in exactly the same situation with Payplan and have now left them to manage my accounts myself. I have negotiated the same monthly payments with creditors as Payplan but its coming from my own bank account. Interesting when I cancelled Payplan, I received a cheque worth 3 months payments to them that they obviously hadn't passed onto creditors. I was not best pleased but my creditors have all accepted my side of events and i passed on the lump sum directly to them to reduce debts quicker.

    payplan are great when you are really stuck but it seems that they are so busy now that their systems are perhaps failing them. This is my opinon as plenty people here have really been helped by them.

    with regards your default. by arranging a payment plan technically you have defaulted on the original credit agreement so unless you can get them to change it out of the kindness of their hearts its stuck.

    good luck!
    Lightbulb moment: July 2006

    Total debt: £39,678.01 July 2006 :eek: Total Debt: £19k March 2007

    Proud to be DFW Nerd 123 :cool:
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