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Can I e-mail?

clearingout
clearingout Posts: 3,290 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Child support
Just a query - I have a letter to send the CSA confirming a converstaion I had with them earlier today along with a piece of 'evidence'. Can I e-mail my letter to them? I will put it in the post as well but am fed up with the snail's pace at which things are moving so can I email as well? If so, to what address? Their contact page doesn't seem to have e-mails, only adddresses and phone numbers. Thanks!

Comments

  • tigga_1961
    tigga_1961 Posts: 617 Forumite
    Tenth Anniversary
    csa dont accept external emails and in my experience anything you send of importance i would send recorded delivery so you have a paper trail, hth
  • borders_dude
    borders_dude Posts: 1,974 Forumite
    There is an online contact form on their website!

    Ive used it many times without any problems.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
  • markeymark
    markeymark Posts: 571 Forumite
    i prefer to email them, then you get a ref number and they normally contact you within a few working days, done this for a cpl years now with no problems
  • clearingout
    clearingout Posts: 3,290 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    can someone post me a link to the bit where you can e-mail them through their website? I am being a bit thick I think, but I can't find it!!! Many thanks!
  • Donedoingdebt
    Donedoingdebt Posts: 1,196 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    Try this: http://www.csa.gov.uk/en/contact/index.asp
    Donedoingdebt Lightbulb moment January 2000. Debt at highest approx £102,000. Debt now (October 2009 - absolutely fork all!!!):beer:
    CSA case closed on 02/09/10 :beer::beer:
This discussion has been closed.
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