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credit services association

Hi

http://www.csa-uk.com/UK%20Members%20List.htm

Just discovered this site and it seems quite useful for debt collector contact details. There are a lot of non-0870 numbers for them that might be useful, plus a list of what they actually do.

And if they misbehave, it's another organisation to copy your complaint to. They have to follow the OFT guidelines and the CSA site says

6b) The Association shall monitor the compliance of members with the Code and shall each year publish a report of the number and types of complaints received.

6c) Any instance of non-compliance shall be drawn to the attention of the member concerned. In the event of continued non-compliance or of a serious breach, the Disciplinary Committee will take such action as it deems appropriate, including a warning or recommendation of expulsion of the member concerned from membership. In the event of expulsion the Association will send a report to the Office of Fair Trading.

Thought it was worth sharing.

Comments

  • amosworks
    amosworks Posts: 1,831 Forumite
    Hi there, helpful information thank you. I'd say thanks in the post but the button is screwy in Konqueror because of bad website code.

    SORT IT OUT MSE! SUCKAGE!
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