Just a bit of advice re virus/malware and what i've done please.

clairibel

Made me laugh too very strange.

aliEnRIK

Hows it running now?

clairibel

Really well now thanks, does that mean im cured I have changed antivirus to avira for now but think i might get the full kapersky one and i'm gonna use firefox as default as seem to have had loads of probs with ie8.

Anything else i should be doing or just play it by ear? Thanks so much for your time much appreciated. :beer:
Claire.

Browntoa

not really , I take it you fully removed AVG from add/remove programs ?

clairibel

Yes removing it was the only way i could find to disable AVG when i did combofix, so then i decided not to re-install it. Cheers.

RussJK

Hi Clairibel - Avira performed a little better than Kapersky in the AVcomparitives test: http://www.av-comparatives.org/images/stories/test/ondret/avc_report25.pdf so you might better off sticking with Antivir. Also there may be pieces of AVG left over. Appremover (http://www.appremover.com/) might be able to remove any leftover pieces. If you run app remover, select the 'clean up a failed installation' and it'll search for pieces.

aliEnRIK

Use the 32 bit AVG removal tool
http://www.avg.com/download-tool

Then you should be good to go

The_Grandmaster

I was also surfing innocently on google to find a new background picture - and have the one month trial of avira internet security. As occured with clairibel, I seem to have picked up a Trojan horse (agent2.aqxx) which seems to trigger whenever I open Nokia Ovi Player. The Trojan makes two .dll files which AVG picks up but which are not the route of the problem as they disappear/ or sometimes get catched by AVG.

So what is the best way to tackle this? I tried the norton online scanner which said everything was ok and AVG scanner (downloaded version) claims the same. Presently trying windows defender. Would it be worth using malwarebytes or what sort of software would be recommended for a Trojan Horse?

aliEnRIK

The_Grandmaster wrote: »

I was also surfing innocently on google to find a new background picture - and have the one month trial of avira internet security. As occured with clairibel, I seem to have picked up a Trojan horse (agent2.aqxx) which seems to trigger whenever I open Nokia Ovi Player. The Trojan makes two .dll files which AVG picks up but which are not the route of the problem as they disappear/ or sometimes get catched by AVG.

So what is the best way to tackle this? I tried the norton online scanner which said everything was ok and AVG scanner (downloaded version) claims the same. Presently trying windows defender. Would it be worth using malwarebytes or what sort of software would be recommended for a Trojan Horse?

Please run the programs below and post the results IN A NEW THREAD

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD THIS VERSION')
http://www.filehippo.com/download_hijackthis/2894/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)