I have a interview at a call centre on thursday! HELP!

ceridwen

O.P. - I think you just answered your own question there.

If you felt stressed in a non callcentre job - then think what you would feel like in a callcentre job.....

From what I've ever heard about callcentres - they arent for those who feel stressed in stressful situations (ie most of us - including you by the sound of it).

Do bear in mind that employers often lie at job interviews and then people find out that the work conditions are worse than stated once they actually have started the job (we have another thread running right now where someone was promised an hour lunchbreak at interview - and found that they are pressurised into not taking it).

I suggest you listen to your husband in this case - and look for something else if you possibly can.

joeblack066

If you are not on JSA then you can always turn the job down after the interview! (If you are, I would do as suggested and ask your advisor about a work trial).

I would go for the interview, and use it for interview experience if you don't fancy/ don't get offered the job. At the end of the day, every contact centre is different (I'm an NVQ assessor and I assess in lots of contact centres). Some are pressured, some are not, some people love it, others hate it!). No harm in having an interview tho!

lolly1981

I used to work at grolier books...a teleslaes company. I cant say the job was the best, but they were a great company to work for...i met some really amzing people there some had been doing the job 20 years. it was a nice fun place to be however i do think that not all of them are this way..but the way i see it is you dont know unless you try
good luck

CHARDONNAY_3

I can't speak for anyone else, but in my opinion, if you find it difficult to deal with stress, I would advise you to avoid applying for this type of work in the future.

During my time working in call centres, I developed depression, anxiety & panic attacks ( partly due to personal circs but made much worse by working in a stressful environment) I had prev been quite positive and outgoing, but call centre work just sucked the life out of me. I would rather clean toilets than work in 1 of those awful places again.

NGlady

Did you decide to go for the Job interview? Really, call centres are in my opinion pretty good to work for, a fairish days pay for a far days work

terra_ferma

I've never worked in call centres, but I know people who do.
If someone has call centre experience and wants to work in a less stressful environment, with good career prospects there are some options.

Large housing associations have call centres, and normally they offer a great deal of training that allows people to move on to other areas. For example I know people who went on to become housing officers, or managers.

Another area is community alarm centres where you would mainly be answering calls from elderly people (from I lost my keys to I'm having a heart attack). These are normally with councils/housing associations/charities and career prospects should be good.

Basically these jobs have either a clear line of progression (that does not involve harassing other people every 5 minutes about their sales figures), or provide training that allows you to become more specialised (in housing associations in particular).

Hearing so many people being miserable, I thought this may help someone find something they enjoy more.
However in some places you will still be timed and have targets, but they are not managed so aggressively. Obviously if you spend 30min with every person that phones you are not going to last, nor if you are rude to customers.

a_sav

I worked for travel insurance for clients with pre med conditions for 6 months to get work expereince back on my cv. Lots of pressure to reduce call waiting yet had to maintain a good relationship with clients.Only worked part time 4 days a week so missed out on dress down fri and donuts.High staff turnover
Yet a friend of mine works for the call centre at local council and enjoys it as the job moves every few weeks to a different section i.e housing to election
Good luck OP