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Problems dealing with Egg

Hi everyone I am new I have 2 egg cards £5,000 on each card and I am having problems meeting min repayments because of reduction in hours at work I have written and informed Egg of this letter and made an offer to pay reduced amount by recorded delivery of course and sent off CCA letter but they keep calling all the time and sending out standard letters and I seem to be getting nowhere please help!

Comments

  • Faye449
    Faye449 Posts: 173 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I started a DMP this month and they are on my list of creditors- I'm getting the same! I think the standard letters are generated automatically while they are processing what you have sent them. When did you send them? It might take a couple of weeks to calm down.
  • Tixy
    Tixy Posts: 31,455 Forumite
    Hi michelle

    Ae egg your only unsecured creditor? what are you doing at the moment with regards payment? If you have made your offer then cancel the dd and actually start paying the offered amount.

    When you did the CCA request did you use a template letter from here and enclose the £1 fee?
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
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