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Financial Agreement release

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Hello,

Has anyone else been in this situation or could someone advise the best way of "taking on the big boys" .

I am able to go into the specifics in more detail, but basically I signed up to a Driving course on a "buy now,pay later" type scheme. They involved a finance company to do this. All the paper work suggested that I could cancel " within a short time ". (no specific period stated)

Then when I tried to cancel, the finance company is refusing to cancel the agreement or even allow me to just pay a cancellation fee. The first payment becomes due January 2007.

I'm being bullied by this huge corporation to getting myself into £3000.00 more debt, because I cannot get past the "robotic" bureaucrats to look at my case sympatically from a human perspective.

I have already reached the limit of the amount of debt I can comfortably manage and I need someone to help me take on this "bully".

I believe I have a reasonable case to defend and that's why I'm looking for help from wherever I can.

Is anyone able to help please?

Comments

  • Have you closely read the T&C's, was the agreement signed at home, at their offices, or via post ?

    the standard cooling off period is 14 days, however this can vary deepening on the T&C's & type of agreement.

    perhaps if you post some further details more advice can be given
    :rolleyes: It’s hard enough remembering my opinions - without remembering my reasons for them :rolleyes:
  • In the terms and conditions, the pre-contract clause concerning cancellation states that cancellation is possible "within a short time"

    Only after signing the docs do they send their forms etc, and apparently one of them was a "your right to cancel" as long as it was within 5 days.

    I have told them that I did not receive this notification with the other docs.

    It was within 30 days of receiving the docs that i was offered a full time job. As soon as I knew I was going to accept it, I wrote to them advising of my wish to cancel.

    Initially they ignored all my attempts to contact them etc. By the time a month or so had passed and I contacted Finance and Leasing Association, suddenly I received their letter.

    All subsequent appeals have fallen on deaf ears and they insist that they will not cancel my agreement, despite my offer to pay a cancellation fee.

    They have assumed that because I received the contract documents that I also received the notification to cancel within 5 days - which I disputed and still do.

    It's obviously not in their interest to cancel the agreement, but surely the can't railroad people into more debt the way they are trying to do.

    Is there something I can do to "encourage" them to see reason ?
  • Have you contacted your local trading standards office? inform that what has happened, and they could possibly advise you? Contact the FSA, they have an information dept that might be able to steer you in the right direction. Furthermore, from now on put everything in writing and or record your conversations with them. Also maybe the CAB might be able to help.

    Good luck
    Debt Free!!!
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