Struggling with debt? Ask a debt advisor a question

bradibaby

hi, At the end of February i agreed a £15 a month repayment plan with Barclaycard ..they also agreed to suspend interest charges although they sent no confirmation of this ...the last three months they sent statements out saying i have made insuficiant payment and have continued to add interest .

I wrote to Barclaycard customer relations last month after interest was again added on and recieved a standard letter back with a few lines in it confirming that i am on reduced payment of £15 with suspended interest and refunded last two months interest.

Today i recieve my new statement and asking for arrears plus full monthy payment by 6 th June ( and that they have put me back onto normal rates as i failed the correct payments)

They have also phoned me 9 times over last two days asking me to pay remainder of what i owe over the phone. for the insufficiant payments. They put the phone down on me twice today when i did answer it and explained i had paid what i was supposed to and wouldn't listen when i read the letter out to them i recieved confirming i was on a new agreement .

Anyone know what the correct Barclaycard address is for complaints so i can get it sorted out once and for all.

Davidddd_2

Hi,

I have around £50,000 worth of credit card debt which all defaulted around a year ago and I now have debt collection agencies chasing me, am behind with my mortgage and everything else. However, I recently started up in business and am now making a basic income, and I have around £35,000 worth of equity in my home if I price it competitively to hopefully sell it quickly. I also borrowed £3,000 from a family member to enable me to start up in business which I am keen to repay quickly.

My credit rating is such that it's impossible to get an additional mortgage on my home or any other type of secured loan, and I plan to sell it promptly, repay the loan to my family member and reach settlement agreements with the debt collection agencies. I have managed to come to an agreement with my mortgage company, am able to make the payments, and am about to do the same with the debt collection agencies until such times as I manage to sell my home.

However, I recently heard that credit card debts can be secured on the equity of one's home. My credit card debts comprise of two at around £ 18,000, one at around £10,000 and the other at around £4,000. As far as I know none of the agencies have taken any form of legal action yet, and I have been in touch with them all within the past couple of months and have come to an agreement in principle to pay nominal amounts on a monthly basis. I realise organisations such as CCCS arrange this sort of thing for people, but I'm quite happy to do it myself. My question is this: Could the collection agencies indeed secure the debts against the equity in my home, and how likely would this be to happen before or when I sell it?

I have scoured the internet for information on this but have been unable to find much, and I'm uncertain of several things such as, would the debt collection agencies and/or credit card suppliers necessarily realise I am selling my home, and should I or should I not tell them I'm doing so?

Any advice would be much appreciated. Thanks!

Pair_of_numpties

Hi,

My husband and I have a joint current account with Lloyds TSB and we each have a seperate Lloyds TSB credit card account. I pay my cc by direct debit from our current account. My husband pays his cc manually.

My question: if my husband defaults his cc payment, will they try to take the money from our bank account?

Thanks.

Pair_of_numpties

Hi,

My husband and I have a joint current account with Lloyds TSB and we each have a seperate Lloyds TSB credit card account. I pay my cc by direct debit from our current account. My husband pays his cc manually.

My question: if my husband defaults his cc payment, will they try to take the money from our bank account?

Thanks.

P.S I will post our SOA when I've worked out the finer details - its a work in progress!

Pair_of_numpties

Oops, sorry about the double post.

Davidddd_2

Pair_of_numpties wrote: »

Hi,

My husband and I have a joint current account with Lloyds TSB and we each have a seperate Lloyds TSB credit card account. I pay my cc by direct debit from our current account. My husband pays his cc manually.

My question: if my husband defaults his cc payment, will they try to take the money from our bank account?

Thanks.

Hi, I have some personal experience of this....

EDIT: I've just realised I probably shouldn't be attempting to answer questions in this thread.

Sorry about that...

PhishFood_2

Hi, just have a quick question, can you go on a DMP with only one creditor? (it's a 10k loan but only have £60 a month free to pay towards it). At the moment this is being handled by frequent 'temporary' arrangements with the bank but I was wandering if an official DMP with CCCS would be an option. I have helped a few friends getting sorted onto a DMP but I am not sure about this and don't want to get friends hopes up if it is a non starter. Ta.

ej2004bear

Hi, can someone help me please?

I have quite a bit of debt, but have not missed a payment on ANYTHING for years. I have checked my credit file and it all looks ok really. The only problem is 2 missed payments for a £20 catalogue order that I was disputing 3 years ago. That account now shows as settled. Since the start of the year I have managed to pay off in full 3 of the higher interest debts, which I am quite proud of myself for! I am trying to do the snowballing thing - and so far it seems to be working. My balance on my biggest credit card is coming down quite quickly now I have increased the monthly payments significantly due to having some spare after paying off the other 3 store cards.

Anyway, today - I needed to renew my car insurance and went to AA which was the cheapest quote on 'go compare'. However, an experian credit search came back said that on this occaision I couldn't pay my car insurance monthly??? I don't understand. I have paid my car insurance monthly for YEARS without ever missing a payment. I have already cancelled my other policy due to finding this cheaper quote online (the £20 difference would have gone on my credit card!) and now I have to pay a whole year upfront - which the only way I could is to put it on the credit card I am desperately trying to pay off...

Can anyone tell me why this would be?

Many thanks

Why when I have significantly reduced my debt, and kept on top of all my other payments would I suddenly not be able to pay for my car insurance monthly? I have checked Equifax tonight, and all the details look correct.

StepChange_Pavan

Rippone wrote: »

Hi,

Hope I am writing in the correct section.

I have been recently notified by a Debt Recover Agency of an outstanding balance of £400 for a gas bill in my ex-flat.

I moved from that flat 16 months ago. At that time, I phoned the Gas provider asking them to close my account and paying what I consumed until that day.
So I did but the account wasn't closed plus something went wrong with the amount I paid, not covering all the money they asked.

Until that day, the account of that house remained under my name without me notice it, and the new tenants never paid the bills or changed the account under their names.

What can I do to avoid to pay the money due?
Honestly I think it's just fair I pay for the outstanding until the moment I left (around £30). But I don't want to pay the remaining amount.
If will be brought to court by LCS debt agency I can prove I moved to a new house in 2 ways: 1) showing my new contract; 2) showing Housing Benefit & Job Seeker allowance letters at that time.
But my fear is that legally I am still reliable of that money because that contract was kept under my name.

Thank you for any help.

Marco

Hi Marco and thank you for your post.

From what you’ve mentioned you shouldn’t be liable as you informed them that you were leaving and did what you needed to at the time.

You can read more about your rights on the Directgov website and I’d recommend that you get in touch with them for advice on what you should do next: http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Energy-yourconsumerrights/index.htm.

In the mean time you could explain your situation to the debt collection agency, explain that you are disputing the debt and ask if they could put the debt on hold until the issue is resolved.

I hope this helps.

Kind regards,
Pavan

StepChange_Pavan

katie2074 wrote: »

My partner is in a DMP, and one of his debts have come forward and offered a 50% discount to pay the debt in full, and will log on the credit reference as partially satisfied.

It seems like a no brainer, but should he do this? I'm prepared to lend him the money to do it, just not sure if it will do more harm than good to his credit file.

Thanks for any help!!!

Hi katie2074 and welcome to the forum.

As long as he gets confirmation of this in writing before you make the payment there shouldn’t be any future problems. You should also make sure that they won’t pass any outstanding debt on to a different collection agency.

It’s important that you keep copies of any paperwork so that he can’t be chased for the debt further down the line.

His credit rating will be affected by him making reduced payments anyway so this shouldn’t make a massive difference.

If he’d like some more detailed advice on what to do he can give us a call.

I hope this helps.

Kind regards,
Pavan