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StepChange_Pavan

scoobyni wrote: »

Hi
This is my first time so please bear with me, Last year my wife lost her job, unknowing to me (I work away from home quite a bit) we missed three mortgage payments, I have since found that my mortgage is now £6000 in arrears, They had initially started repossession proceedings against me however my wife had got a new job and spoke to them in repaying the debt, We had offered to pay £1000 up front and then increase our monthly payment, They wished we increase the monthly payments by £400 until the rest of the money was paid back... I cant afford an extra £400.
They have now contacted me again and said that they have refused the offer, they wished for us to increase the upfront payment.. I dont know what to do.. I am really scared that I am going to lose my home.
Any advice would be greatly appreciated.

Hi scoobyni and thanks for your post.

It’s really important that you keep communicating with your mortgage provider offer them a realistic amount that you can afford to maintain.

It’s difficult for me to give you detailed advice without looking at your budget in more detail. I’d recommend that you give us a call and we can refer you to our specialist mortgage counselling team for further advice.

You can ring our free Helpline on 0800 138 1111 and we’re open Monday to Friday 8am - 8pm. If you phone us it may be possible to refer you directly to a counsellor for immediate advice. Alternatively, we will arrange for an appointment to be booked at a time convenient for you.

Kind regards,
Pavan

ayyjay

Back in 2004 bought a laptop from Dell for about £1500 - moved house in 2005 and never heard anything from them - they have sold the debt to Red Car? and they are now wanting the money - i thought if they hadnt had any contact in 6 years they had to write it off - or are the agency trying their luck - what to do next? Neither me nor my ex husband are able to pay this debt off and think they shouldnt be chasing him anyway. Any help appreciated.

alcee12

hi looking for some advice on a car loan ,, i was with this finance company for years and unfortunately i fell in financial hardship last year and was 3 payments behind previous to that i asked if they would reduce my payments to help me out answer was bluntly no anyway they repossessed my car no notice turned up and took it but did get default letter they sold it at auction and after the payments i made and the amount they got for car i still owed £3300 but this was really the interest so they got there money back,,,, but they said interest comes off at first part of loan so hard these people ,,,,,they passed my account to a debt collection agent ,,then it went to another ,,,now another has contacted its only cos im not working and can only pay £20 per month they are wanting £100 at least they are saying so its going around all these debt companies help

nataz

Hi just a quick question. Im been on a DMP with CCCS since feb 2010. I have just received a letter from Roxburghe about one of my loans. They are demanding F&F etc etc Of course I cant pay it and have obviously been paying the original creditor via the DMP

My question is do I need to do anything? Should I call CCCS and/or Roxburghe?

Thanks

mitzy2010

Hi I have recently sent a SAR to the debt management company i was using, but left a year ago. I finally received a response, which included a letter written to me ( which i didnt receive) detailing phone calls from them to all of my creditors past and present, requesting balance of account, charges interest and date date was sold if applicable.

Is this allowed?, i feel very angry that they can speak to all these people about my accounts. I thought a SAR was a request for all information held about me, not permission to speak on my behalf?

Thanks in advance for your help

fairybex

CCCS_Mat wrote: »

Hi fairybex and thanks for your message.

It is a tricky area this one. They should confirm in writing that your offer is in full and final settlement and that they won’t sell the remaining debt on.

The wording they have given is all true in full and final settlements, they’re agreeing not collect any further and it’s true that the remaining balance will be registered as a default. This is standard for them.

However, it doesn’t mention that the amount being paid is in full and final settlement and that the remaining amount could not be sold on for some other party to collect.

If you’re unhappy with the wording they’re giving you I would suggest you speak to them in regards to this. I would only pay the settlement once you are happy with the wording on the letter is water tight.

I hope this helps

Kind regards

Mat

After going backwards and forward with the wording of this they have now said they won't accept a full and final payment and have passed me on to somebody called Blair, Oliver and Scott who say they have 'reviewed' my finacial situation and will also not be able to accept my full and final offer!!! How on earth can they do this if I've never heard of them!!
Advice please

petesrepairs

I was wondering if anyone could help, I have spent several years abroad, 5 and a half to be more exact. When I first moved I managed to rack up a debt with my bank, who passed it on to a debt company to "hunt down". When I moved back to the UK I checked creditexpert.co.uk to find it was defaulted july 2005. but had never contacted the company as I wanted to get settled in before contacting them. I noticed after consulting creditexpert that the defaulted debt has gone off their site. After looking online I noticed that the debt is "statute-barred" providing I havent contacted the company acknowledging the debt. They have recently been sending me letters at my new address for the money but as yet I have not replied. After reading about statute barred on the national debtine site, it says "Use this letter to help you dispute liability for a debt where a creditor has not contacted you for over six years and you have not made a payment or written acknowledging that you owe the debt during this period." Now I have not made a payment or contacted them within the 6 years of the defaulted amount. But they have sent me letters, does that mean I am not able to send a letter stating the amount is statute barred as they have contacted me, or am I still able too?

Thank you

Pete

fermi

petesrepairs wrote: »

ut they have sent me letters, does that mean I am not able to send a letter stating the amount is statute barred as they have contacted me, or am I still able too?

Whether they have sent you letters or not is irrelevant when it comes to working out if the debt is statute barred.

They could quite literally write you a letter every day for the entire 6 years, and it would still not prevent the debt being statute barred at the end of it.

The only 2 things that can restart the clock on the 6 years are:

- An unequivocal acknowledgement of the debt by you, in writing, and signed by you.
- A payment made by you.

Nothing else stops the 6 years running.

Plus, once the 6 years has elapsed and the debt is statute barred, nothing you then do can 'unbar' it.

petesrepairs

fermi wrote: »

Whether they have sent you letters or not is irrelevant when it comes to working out if the debt is statute barred.

They could quite literally write you a letter every day for the entire 6 years, and it would still not prevent the debt being statute barred at the end of it.

Thank you so very much.

fermi

If you still have doubts about whether to send the letter or not, then I would perhaps give the people who wrote that factsheet a call.

National Debtline free on 0808 808 4000

I don't think their lines are open until Monday now, but they are normally very good with these things.