Struggling with debt? Ask a debt advisor a question

sheldorz

Hi there,

I was working for a well known credit card provider circa 2004/2005.
I tool out an employee credit card offered at a special low APR.

This company then later fired me (circa 2006) and obviously I was making my payments fine and didnt miss any whilst I was working for them.

Now the problem arises because it was an employee card, I never had statements posted to me. In a period of 3 months, I lost my fiancee, my house (rented) and my new job!

I found another job (anout 2 weeks later) and had to move to a different part of the uk. Obviously through all the stress involved, I had forgotten about the employee card (as statements were not posted to me) and I checked my credit file 2 months ago to see they have filed a default!

What are my rights with regards to removing this default as they never sent me statements, they have never rang me to let me know I am in default and they have never sent me any letters.

Do I call them and ask for a copy of my contract?

Many Thanks

StepChange_Pavan

mrs_ed wrote: »

Thankyou for getting back to me.

I did send a letter to Uxbridge County Court last year, they did reply. The letter said to look at my original contract as it may state that interest can be added after the judgment has been entered and to obtain leagal advice and detailed statements from the claiment.
I do have the original credit agreement but its all "greek" to me. I can't find the judgment from the court either, can i request a copy of relevant papers from the claiment? Also since i have been paying i have only received 2 statements from them, the first one is dated 13 nov 2008.
Should i go to my local CAB as this doesnt seem straight forward to me.

Hi mrs ed and thanks for the update.

You can ask the courts for a copy of the judgement and they should be able to provide you with it.

If you’re not sure about what the terms and conditions mean, it could be a good idea to go to your local CAB like you suggest. They’ll be able to look into it in more detail and advise you about your rights.

I hope this helps.

Kind regards,
Pavan

StepChange_Pavan

mrsdwhite wrote: »

Hi,
I have recently set up a DMP with CCCS and made my first payment this month. I have not had anything back from any of my creditors regarding either my initial contact of sending the letters telling them I was setting up a DMP or from CCCS contacting them. All I have had so far is a letter from CCCS telling me that my bank wouldn't take a reduced payment on my overdraft as I had another account with them in credit (by 8 pence!!).
I would be interested in finding out what the situatin is with regrards to my reduced payments being accepted and interest being frozen, can CCCS tell me?

Thanks

Hi mrsdwhite and thanks for your post.

You could contact us but we may not have had a response from them yet either.

You may get a more accurate answer if you contact your creditors direct.

I hope this helps.

Kind regards,
Pavan

StepChange_Pavan

wighty30 wrote: »

Thanks for your advice Mat, I filled out the debt remedy form and it came back with Debt Relief Order as being my best solution, I really don't want that, is there anything more I can do?

Hi wighty30 and thanks for your post.

It’s difficult to say whether you have any other options as I don’t have access to your information.

If you contact our web support team though, they’ll be able to fully explain all of your options. If you’d like me to request that they contact you, just send us a private message with your web reference number.

Kind regards,
Pavan

StepChange_Pavan

PinkLaydee wrote: »

Hi I have posted a longer question separately. Pretty desperate for advice: How long from when a Default Notice is issued from Nationwide for an overlimit overdraft will they Mark my credit file? Ie: notice dated 12 Aug, I can pay outstanding amount in full but need a week to get cash together. Thank you.

Hi PinkLaydee and thanks for your post.

I’ve read through your other posts and it looks as though you’ve resolved the issue already.

You should have been given at least 14 days to repay the debt in full. It’s good to know that Nationwide cooperated with you and everything is sorted.

Kind regards,
Pavan

StepChange_Pavan

teacherneedshelp wrote: »

Hi

I have the following debt - 7700 loan, 3100 mastercard, 2000 visa and 3000 overdraft. I can afford the min repayment but thats it. None of the balances are decreasing except the loan. i've now just found out I'm pregnant and wont be working soon. what can i do?

Hi teacherneedshelp and thanks for your question.

Congratulations on your baby news :j


As your income will be reducing, it’s a good idea to put together a budget showing how much you have coming in and list all of your expenditure at the moment. This will give you a better idea of your situation and we can look at the solutions that are available to you.

Of course your budget will change soon, so you will need to redo your budget once you know what your new income and expenditure will be.

I’d recommend that you give us a call so that we can look at your circumstances in detail and explore all your options.

You can ring our free Helpline on 0800 138 1111. We’re open Monday to Friday 8am - 8pm.

If you phone us it may be possible to refer you directly to a counsellor for immediate advice. Alternatively, we will arrange for an appointment to be booked at a time convenient for you.

I hope this helps.

Kind regards,
Pavan

StepChange_Pavan

jackal28 wrote: »

Hi im 20k in debt which comprises of 1 credit card
1 loan with hsbc and 1 loan with nationwide and finance with blk horse on a car

the wife has finished work an we are now feeling the pinch and are struggling to cope with paying all our debts

can anyone help ?

Hi jackal28 and thanks for your question.

It’s important that you put together a budget so that you can see your situation clearly and work out how much you can realistically afford to pay towards your debts.

If you’d like us to look at your circumstances in more detail to see what options are available to you, you can contact us. We don’t charge for our advice, and if a debt management plan is your best option, we can provide this completely free of charge.

You can visit our online debt advice service Debt Remedy (http://www.cccs.co.uk/ref/drcu) to help you find a solution to your debt problem quickly.

Debt Remedy will assist you in completing a financial statement with information on your household, employment, income, expenditure and debts. From this the service will automatically determine your options.

To help you fill in the form, it’s best to gather together information about:
• Your income
• Your expenditure
• The creditors you owe money to

You’ll receive a downloadable advice booklet providing a tailored solution for you based on your current circumstances and advice on ways you may be able to improve your situation.

If you’re not confident with computers or would like to speak to an advisor then you’re welcome to ring our free Helpline on 0800 138 1111. We’re open Monday to Friday 8am - 8pm.

If you phone us it may be possible to refer you directly to a counsellor for immediate advice. Alternatively, we will arrange for an appointment to be booked at a time convenient for you.

I hope this helps.

Kind regards,
Pavan

StepChange_Pavan

Hi everyone,

The CCCS MoneyAware team are out of the office on Tuesday 16th August, for one day. Please accept our apologies for any delay in replying to your question.

In the meantime you can still receive debt counselling through our online service Debt Remedy (http://debtremedy.cccs.co.uk) 24 hours a day, or call our Helpline on 0800 138 1111 (lines open 8am - 8pm).

Regards,

The CCCS MoneyAware team
http://www.cccs.co.uk
http://www.moneyaware.co.uk

fight_the_power_2

Hi am after some advice ,i am currently on a payment plan with capital one arranged by the cab and have been since last october and am paying them £142 a month to pay back what i owe in five years , recently i had a ppi claim upheld by them and they took it off the balance that i owe ,i phoned them two weeks ago to say i would be late with my payment and they were saying i should still be paying the £142 can they still demand this even though i have paid a considerable amount off the balance ?? thanks for any help given

Pam2505

Hi, I tried to PM but I dont think it worked so I'll post my question on here.

I currently have a DMP, and its been running for 2 1/2 years. I have £22'000 worth of debt due to divorce and relocation. I pay £380 a month into the plan to pay them off. I didnt realise until recently that £57 of that monthly amount goes to the company running my plan, as an admin fee. My fault for not looking at things properly I know, but now I'm keen to get rid and sort things myself and pay that £57 towards my debts.

I have two small debts totally just over £500 and I am due to receive £600 in the next two months so I want to pay these off straight away and I will be left with 4 debts in total

I want to go straight to the companies and pay them directly, increasing the amounts they receive now and I've worked out that if I do this I will pay eveything off over 12 months earlier than if I carry on as I am.

My concern is that one of my debt companies is Direct legal & collections and there are forums on here that say that this particular company make threats an pester into increasing payments. At the moment I dont get that becasue my DM company shields me from it.

Is there anyway can arrange the payments direct with the companies, but prevent the treats of baliffs etc. I'm increasing my payemnts to £400 split correctly on a % in relation to how much I owe each company.

Any advice is greatly appreciated