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Struggling with debt? Ask a debt advisor a question

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  • daz_c
    daz_c Posts: 47 Forumite
    CCCS_Mat wrote: »
    Hi Daz c and thanks for your post.

    You’re completely within your rights to open another account with a different bank if you wish. I would suggest you open a basic account without any overdraft facility to remove the temptation of dipping into it.

    As long as you set up a payment into your Natwest account that covers all the interest and charges on that account as well as making some headway into the reducing the amount owed then this should be fine.

    You may also want to check the terms and conditions of your Natwest account just to ensure you are not breaking them by having your salary paid into a different account.

    If you are struggling to budget you might want to get in touch with us for some further help.

    I hope this answers your question.

    Kind regards
    Mat
    thanks i will see them first with an offer to pay them back and will find out my terms it is a standard current account
  • Hello,

    I have a huge problem and I genuinely see no way around it, I was wondering if you could help me.

    I used to live in a flat and the tenancy started in June 2009, it was a joint tenancy with a another girl. We fell out and wanted to find sperate places to live, however because it was joint wqe could not move so easily.

    In November 2009, it was brought to my attention that she had not paid ANY rent whatsoever, so I soon recieved a summons to leave the property at the end of January 2010. Because of this, I had no money to pay the rent because I had to find somewhere new to live in a matter of weeks.

    In August 2010, I recieved CCJ warning in the post, but I could not pay at the time as I was not working. Later in the month I started working and I paid off my half of what was to be paid (around £550) but whilst I was paying that off I recieved a CCJ from the Northampton county court. The person I previously lived with in this property has not paid anything to this date (£1900 is her half).

    I have spoken to the courts numerous times, the estate agents and also a number of credit agencies, but they refuse to help me. I can't get a job, move out or even get a simple thing like a contract.

    I am lost and I don't know what to do....please help!!!
  • minus28
    minus28 Posts: 20 Forumite
    I wonder if someone would be so kind as to give me the benefit of their expertise.

    I currently owe MBNA £6200 on a credit card. I have been here before and re-mortgaged a few years back to clear the debt. Stupidly I have ran up the card again to the aforementioned amount. I have struggled to make payments with many missed over the last year or so incurring various charges, etc.

    A relative has kindly offered to give me £5k on loan to pay off debt. I wrote to MBNA offering a full and final settlement for this amount using the appropriate letter. MBNA have received so much money from me in interest I am hoping they settle but understand that this will be unlikely.

    I'm wondering if there is anything else I should be doing/can do. I have read about CCA's but my understanding is very limited and this appears to be for people who want to avoid paying the debt (I realise I may have this wrong). Is this a loophole I should explore? Or is this just fantasy, and indeed my wish to avoid debt. Would requesting a CCA be appropriate in my case or am I just living in dream land wishing the debt to be written off?

    Should i, and can I claim back the charges I have incurred from missed payments?

    I finally feel as though after several years of financial distress this may start to subside. Im not quite there yet though and could really do with some expert advice on what to do. I am literally living on the basics now with no surplus spending. Like many Im sure life becomes somewhat of a misery.

    I recently payed off an overdraft and used some money I saved to pay off another credit card. I am left simply with the MBNA account.

    In summary I suppose I just want to get rid of the debt, but obviously wish to do so saving any money I can, and reclaiming any money I can to cushion the blow.

    I would be very grateful for any advice. I simply cannot continue to pay extortionate interest payments with literally no decrease in the debt.

    Thank you for any assistance you can give I really appreciate it.

    Kind regards
  • one2escape
    one2escape Posts: 137 Forumite
    We paid of our debts when they gave us settlement figures. For example if the debt was £2000 they said we could pay it off for £1800. Now they are coming back and asking for the rest can they do this. Also people are asking for money from debts over 6 - 8 years old can they do this. These are also from the settlement figures.
  • Yazzy_88 wrote: »
    Hello,

    I have a huge problem and I genuinely see no way around it, I was wondering if you could help me.

    I used to live in a flat and the tenancy started in June 2009, it was a joint tenancy with a another girl. We fell out and wanted to find sperate places to live, however because it was joint wqe could not move so easily.

    In November 2009, it was brought to my attention that she had not paid ANY rent whatsoever, so I soon recieved a summons to leave the property at the end of January 2010. Because of this, I had no money to pay the rent because I had to find somewhere new to live in a matter of weeks.

    In August 2010, I recieved CCJ warning in the post, but I could not pay at the time as I was not working. Later in the month I started working and I paid off my half of what was to be paid (around £550) but whilst I was paying that off I recieved a CCJ from the Northampton county court. The person I previously lived with in this property has not paid anything to this date (£1900 is her half).

    I have spoken to the courts numerous times, the estate agents and also a number of credit agencies, but they refuse to help me. I can't get a job, move out or even get a simple thing like a contract.

    I am lost and I don't know what to do....please help!!!

    Hi Yazzy_88 and welcome to the forum.

    If you were jointly named on the tenancy, you are both jointly and severally liable to repay the debt. This means that they can chase you for the full amount – it’s not as simple as just halving the amount.

    Are you still in contact with your old flatmate? If possible it could be a good idea to negotiate that she repays her half in full as that would make it fair.

    If not, you would need to come to an arrangement with the courts to repay the CCJ as you are liable to pay it.

    If you would like some advice on how to go about this or some help on what you should offer you can get in touch with us.

    You can do this by either using our online advice facility Debt Remedy, or ringing our free Helpline to book a telephone appointment with a counsellor.

    Debt Remedy will assist you in completing a financial statement which includes information on your household, employment, income, expenditure and debts. All this information is used as a basis to determine the options available to you to deal with your situation.

    Once you’ve followed the process through and completed all the required information you will immediately be presented with an advice booklet, which will provide tailored advice for you based on your current circumstances. It will also provide advice on ways you may be able to improve your situation.

    Alternatively if you would prefer to talk to a debt counsellor about your situation, you can book a telephone based appointment by calling our helpline free on 0800 138 1111. Lines are open Monday to Friday 08:00-20:00.

    I hope this helps.

    Kind regards,
    Pavan
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • minus28 wrote: »
    I wonder if someone would be so kind as to give me the benefit of their expertise.

    I currently owe MBNA £6200 on a credit card. I have been here before and re-mortgaged a few years back to clear the debt. Stupidly I have ran up the card again to the aforementioned amount. I have struggled to make payments with many missed over the last year or so incurring various charges, etc.

    A relative has kindly offered to give me £5k on loan to pay off debt. I wrote to MBNA offering a full and final settlement for this amount using the appropriate letter. MBNA have received so much money from me in interest I am hoping they settle but understand that this will be unlikely.

    I'm wondering if there is anything else I should be doing/can do. I have read about CCA's but my understanding is very limited and this appears to be for people who want to avoid paying the debt (I realise I may have this wrong). Is this a loophole I should explore? Or is this just fantasy, and indeed my wish to avoid debt. Would requesting a CCA be appropriate in my case or am I just living in dream land wishing the debt to be written off?

    Should i, and can I claim back the charges I have incurred from missed payments?

    I finally feel as though after several years of financial distress this may start to subside. Im not quite there yet though and could really do with some expert advice on what to do. I am literally living on the basics now with no surplus spending. Like many Im sure life becomes somewhat of a misery.

    I recently payed off an overdraft and used some money I saved to pay off another credit card. I am left simply with the MBNA account.

    In summary I suppose I just want to get rid of the debt, but obviously wish to do so saving any money I can, and reclaiming any money I can to cushion the blow.

    I would be very grateful for any advice. I simply cannot continue to pay extortionate interest payments with literally no decrease in the debt.

    Thank you for any assistance you can give I really appreciate it.

    Kind regards

    Hi minus28 and thanks for your post.

    A CCA request is asking for a true copy of the original signed agreement together with an up to date statement of the account showing all transactions (including interest and charges), and a copy of any other document referred to in the agreement.

    This would only really be appropriate if you don’t believe you’re liable for it, don’t remember signing the agreement or if you don’t think it’s enforceable. I’m not sure this is the case for you.

    With regards to the interest and charges, you could consider claiming these back if you believe that they were unfair. There is more information on this site relating to how to go about this: http://www.moneysavingexpert.com/reclaim/bank-charges

    Although you say it’s unlikely that MBNA won’t agree to the settlement figure, you’re offering them a large percentage of the debt and there is a chance that they will accept this. Make sure you confirmation of any offers in writing before sending them any money.

    I hope this helps.

    Kind regards,
    Pavan
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • minus28
    minus28 Posts: 20 Forumite
    CCCS_Pavan wrote: »
    Hi minus28 and thanks for your post.

    A CCA request is asking for a true copy of the original signed agreement together with an up to date statement of the account showing all transactions (including interest and charges), and a copy of any other document referred to in the agreement.

    This would only really be appropriate if you don’t believe you’re liable for it, don’t remember signing the agreement or if you don’t think it’s enforceable. I’m not sure this is the case for you.

    With regards to the interest and charges, you could consider claiming these back if you believe that they were unfair. There is more information on this site relating to how to go about this:

    Although you say it’s unlikely that MBNA won’t agree to the settlement figure, you’re offering them a large percentage of the debt and there is a chance that they will accept this. Make sure you confirmation of any offers in writing before sending them any money.

    I hope this helps.

    Kind regards,
    Pavan

    Hi Pavan,

    Thanks very much for the reply, it helps rather a lot.

    Re the CCA...that clears up my misunderstanding nicely. I do know the debt is mine (unfortunately). I did wonder however would it be ok to request a cca anyway in order to obtain the full history of charges etc? or would I write a specific letter requesting a list of charges/interest?

    I am hoping MBNA do accept. I wasnt sure if I was offering too much? I had palpitations reading of others having 30% accepted :D
    every case is different I suppose. One of the conditions I requested was that my credit file be marked as satisfied however my fear is, if they were to accept it would state partial settlement. how likely/unlikely do you think they are to agree to this?

    I am awaiting a full response (after they acknowledged receipt) which is apparently due within 2 weeks. Should I get an offer I will likely request your kind help again re offer, language used, etc.

    Thanks again for your help (and the link. Will have a good read through).
  • mboro
    mboro Posts: 294 Forumite
    Hi there, I am a client with you guys (CCCS) and I have a question.

    How does a DRO affect things if I wish to marry my other half in the next 6 years?

    Will the DRO affect him if he wants to set up a business or get a mortgage?


    Not sure if this is the right place to ask such questions:D but thanks.
  • Hi I really hope you can help me
    I have a few debts against my maiden name I cant track every so often I get a letter in my old maiden name saying I owe this and that but how do I find out what they are? on the debt collectors letter they have a reference and I am scared to death to phone them please help me I have dug myself into a hole I cant get out of and now Im a mummy of 2 I really want the best for them but I am unhappy and so miserable knowing these debts are there and I cant seem to get anywhere :'(
  • mboro
    mboro Posts: 294 Forumite
    I wish CCCS was open on a Saturday. But we all need our weekends off.
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