marks and spencer glitch on sony vaio pink laptop

veruccasalt

The laptop is available online again but the glitch has been fixed. The £230 discount only comes off once making the laptop £669 instead ofthr bargainacious £440.
I went right through to check out to confirm this.


Hope you guys that ordered get it!

Love_My_Bargains

veruccasalt wrote: »

The laptop is available online again but the glitch has been fixed. The £230 discount only comes off once making the laptop £669 instead ofthr bargainacious £440.
I went right through to check out to confirm this.


Hope you guys that ordered get it!

Hi Just to let you guys know that I have had two emails today. 1st one being this morning about my delivery.


1st Email

We are sorry to let you know that the following item has been delayed and we may
not be able to deliver to you by the date you selected.

"Sony VAIO SR41M/P Laptop"
Delivery Method: Nominated Day Delivery
Delivery Estimate: April 14 2010

We are sorry if this causes any disappointment or inconvenience, we will refund
your delivery charge and will contact you shortly to arrange a new delivery date.

When we despatch your order, we will email you to confirm the contents of your
delivery and that it is on its way.

And then the 2nd Email :mad:

Thanks for your recent order.

I'm sorry to let you know that the Sony VAIO SR41M/P Laptop you wanted is no longer available. I would like to reassure you that you have not been charged for this.

I appreciate you’ll be disappointed by this; you might want to have a look online to see if there’s anything similar to order. Alternatively your local store may have some stock available, click this link to find your nearest store http://www.marksandspencer.com/gp/store-locator/store-locator.html

They have cancelled my order :mad: Oh well nevermind will wish my luck for next time.

Has anyone else had theres cancelled??

abacab

Well it is still avalible on the website.
Worth a phone call?

Love_My_Bargains wrote: »

Hi Just to let you guys know that I have had two emails today. 1st one being this morning about my delivery.


1st Email

We are sorry to let you know that the following item has been delayed and we may
not be able to deliver to you by the date you selected.

"Sony VAIO SR41M/P Laptop"
Delivery Method: Nominated Day Delivery
Delivery Estimate: April 14 2010

We are sorry if this causes any disappointment or inconvenience, we will refund
your delivery charge and will contact you shortly to arrange a new delivery date.

When we despatch your order, we will email you to confirm the contents of your
delivery and that it is on its way.

And then the 2nd Email :mad:

Thanks for your recent order.

I'm sorry to let you know that the Sony VAIO SR41M/P Laptop you wanted is no longer available. I would like to reassure you that you have not been charged for this.

I appreciate you’ll be disappointed by this; you might want to have a look online to see if there’s anything similar to order. Alternatively your local store may have some stock available, click this link to find your nearest store http://www.marksandspencer.com/gp/store-locator/store-locator.html

They have cancelled my order :mad: Oh well nevermind will wish my luck for next time.

Has anyone else had theres cancelled??

*SmallFry*

That's a shame, the thing that really irks me is when they don't say the truth, sorry but the price online was a mistake or something to that effect.

Love_My_Bargains

abacab wrote: »

Well it is still avalible on the website.
Worth a phone call?

Yes just gave them a call ........ was not going to phone there 0845 number due to wasting money on my phone bill.
I called the 01925 672317 number and got put striaght through.

Spoke to a bloke and he said it can take up to 24hrs before the stock levels on there website changes thats why its showing stock......but unforntunatly there are none left

Let me know guys if you get yours

fififoofoo

veruccasalt wrote: »

The laptop is available online again but the glitch has been fixed. The £230 discount only comes off once making the laptop £669 instead ofthr bargainacious £440.
I went right through to check out to confirm this.


Hope you guys that ordered get it!

'Bargainacious' - what a fabulous word!
:beer:

shirley999

I have had a despatch email.

Dear XXX,

Thanks for your recent order, the following items have been despatched for delivery:

Qty Item Price Despatched Subtotal

---

1 Sony VAIO SR41M/P Laptop £669.00 1 £669.00

---

Item(s) Subtotal: £669.00
Sony Laptop: - £230.00

---

*Total for this order: £439.00
Paid by: XXX: £439.00

---

Please note, this email indicates our acceptance of your offer to purchase the above.

I hope others are successful too.

lisaleicester

Mine is to collect on store on sunday, so not despatched yet.

The mail they sent you says you 'havent been charged', however, i HAVE been charged so can only assume and PRAY that my order is succesful!

Good to know someone has one on the way!

sinw

I've been charged for my Bravia which was on the glitch, still waitin for delivery 15 days later, delayed now for another week. I bee propa annoyed if it dont come, will demand a similar or better one as they had the loot 4 so long.

Charming_Monkey

Website has now removed the voucher at checkout and it is still available. If it took you through the checkout and allowed you to pay, I would ring customer services and say that you are very unhappy believe that they have broken trading laws and that you will be referring the issue to their local trading standards department and see what they say. It might have been a genuine error but it's not like it was on for 1p. Also take screen dumps of the site proving it is in stock.