Welcome Finance Terminate HP - WHAT!!!!!

kirstycobie

good idea, let me know what they say.

im at work tomorrow and wednesday so might have a walk up the CAB on thursday to see what they say.

thing i cant undersand is that i have a unsecured loan with them aswell and the couple of months payment i missed, i missed on my loan too, but i havent heard anything from them regarding that.

sandean

i have a loan to but haven't missed but to be honest i don't trust them so i'm going to ring for balance tomorrow as that loan should be finished in August I'll keep you posted tomorrow
nice to talk to someone in same boat

kirstycobie

thanks, i'll keep you updated aswell when i pop up the CAB on thursday.

kirstycobie

hi,

could someone please check this letter for me to see if its ok to send to welcome finance? thanks
Welcome Financial Services Limited
141A Front Street
Chester le Street
DH3 3AU

Dear Sirs,

RE: ACCOUNT NO:

I write with reference to the above account and in response to the recent letter received from yourselves advising that you have terminated our agreement.

I would draw your attention to the agreement made with yourselves in October 2009 to pay £30 per month towards the arrears which would clear them by the end of the agreement- this agreement has been adhered to. Now, with only 21 months left to pay on the agreement you are demanding the full outstanding balance and threatening court action to repossess the vehicle.

I also received a letter dated 6/3/2010 stating ‘in response to your written request received 5/3/2010 for a settlement figure we have pleasure in providing the following information...’ I would like to see a copy of this letter as I HAVE NOT sent a written request asking for this, and I am intrigued on what your response is on this.

Also, I request that you send me all information you have in my file as I do not believe the figures to be true and accurate.

Having now taken advice I can assure you that any court action will be vigorously defended.

I am still in a position (and willing) to continue making the monthly payments plus the extra amount towards the arrears and trust you can confirm your acceptance of this continuing arrangement.

I will be cancelling my direct debit with you as you have terminated my account. If this matter can be resolved I am willing to set this back up.

How you respond to this letter will, of course, be reported to the court in defence of any court claim for possession.

I trust you understand my position and I look forward to receiving your positive response to my proposal.

Yours faithfully,

Tubbss

Hi,

Thw letter that you oriinally received reads to me taht as long as you maintain the contractal payments then they will not seek repossession of the car. It states the amount of £203.17 as this is the contractual payment (appreciate you are paying a bit more, but £203.17 is the amount on the contract).

In my opinioin, I would not cancel the direct debit as this would be playing into their hands. If it did go to court they could state that they gave you the opportunity to keep the vehicle providing payments were maintained, but you cancelled the direct debit hence the reason why the case has been brought to court....

The agreement has been terminated, that means that you are not able to terminate or VT but as the letter from welcome clearly states - keep up the payments and they will not do anything.

Hope this helps

kirstycobie

thanks for teh reply, you have cleared a few things up for me.

Arwen

sandean wrote: »

well basically the guy i spoke to said that is what wf are trying to do, we have paid over £12,000 and that letter we received (it sounds the same as yours) he told me that they have applied for court order and that the court won't even contact us, because now there is no hire purchase agreement so we don't have a leg to stand on!!! I asked why they still took money out of my account and he said they will keep taking it that it is up to me to stop direct debit!!! like you i dont know what to do but i am going to ring ombudsman in morning

What a load of !!!!. Of course you have a leg to stand on and the court HAVE to contact you.Phone Trading Standards.

fay66

Ive had the same letter and I am in arrears even though Ive paid a arrangement theyve cancelled that think im not over the 1/3 is it to have paid because of all their charges

fay66

ps they will not let me do any more arrangements and said repossession is immintent to protect the companys liability