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Warning Russell Hobbs Site
pob1976
Posts: 165 Forumite
Just wanted to warn people when buying off this site. I bought a griddle pan with removeable handle, and the handle wasn't easy to remove. It broke on both pans trying to remove (purchased 3 of them) Sent one back and the company said, please send payment for item as we are unable to repair. If you want us to send your item back (unfixed item) please send us postage costs to cover our postage. I'm out of pocket and won't be using that company again.
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Comments
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that is utterly disgusting, thanks for the warning.0
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Very, very poor customer service:(0
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Have you spoken to trading standards about this?Illegitimi non carborundum.0
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BettiePage wrote: »Have you spoken to trading standards about this?
Hi, no not yet, will be writing a second letter to them first, and see what they say, thanks.0
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