Secured Loan query

bonanza18

Unfortunately I have a secured loan from a few years ago due to getting myself into serious debt and not getting good advice, the loan was with Firstplus. A couple of years ago I went to change my mortgage to the Woolwich and Firstplus refused to sign to stay as the second lender so I ended up taking my banks advice and took out a Barclays secured loan to get rid of Firstplus, this did mean the debt increased. Last year I lost my job and have been claiming on PPI but this has now stopped and I have started getting phone calls from Firstplus about arrears on my secured loan, I am reluctant to speak to them as as far as I am concerned I do not have a contract with them. I have since found out that Firstplus are part of Barclays. Does anyone know if I can do anything about this as it seems to me that I have been duped by Barclays into taking out a larger loan!!!!

_Andy_

Ring FP and/or Barclays and find out the situation - not sure what info you're expecting from people here given you don't have the loan with them.

halifax71

Hi Bonanza - you'll get no joy here re: second charge loans.

Andy - why lurk around around a loan forum and provide such comments to a first time poster? Make you feel big?

It does sound like you've been conned into believing you were changing lenders. You need to write to Barclays, not Firstplus (Firstplus are a subsidiary). Ask them clearly who your loan is with and for them to provide you with all paperwork relating to your business with them. This is basically a subject access request (SAR) and you need to pay £10 to them for their trouble. This will provide you with everything you need to see what exactly has happened.

There is a dedicated website for people complaining about Firstplus though if you're interested.

www.Firstpluscomplaints.co.uk

Hope to see you over there.

bonanza18

Apologies Andy, I must have misunderstood the idea of the Forum, thought I might be able to get advice on this issue didn't realise this isn't the case, and thankyou Halifax71 I'll look on the site you've suggested.

thechippy

bonanza18 wrote: »

Apologies Andy, I must have misunderstood the idea of the Forum, thought I might be able to get advice on this issue didn't realise this isn't the case, and thankyou Halifax71 I'll look on the site you've suggested.

Post in this forum M8, you might avoid some of the less helpful self righteous ones.........:D
.....http://forums.moneysavingexpert.com/forumdisplay.html?f=76

halifax71

Sorry, I disagree. I don't think the query was a "debt free wanabee". It was re: a loan, so the OP posted in the loan forum.

There are far too many of the "holier than thou" brigagde lurking behind their keyboards waiting to pounce on anyone with a secured loan. To be honest it sickens me that members of this forum take great delight in putting down people who ask perfectly reasonable questions.

Why do i still come here? Well I don't very often as I and other Barclays Firstplus customers moved our discussions elsewhere, but unfortunately this is still the first port of call for many seeking help and advice, so I continue to point people in the right direction.

There's a saying in life - "If you haven't got anything nice to say, don't say it at all". Maybe we can add constructive to nice in this instance but I wish some posters would take this advice.

Wutang_2

thechippy wrote: »

Post in this forum M8, you might avoid some of the less helpful self righteous ones.........:D
.....http://forums.moneysavingexpert.com/forumdisplay.html?f=76

Very helpful!!

_Andy_

halifax71 wrote: »

Sorry, I disagree. I don't think the query was a "debt free wanabee". It was re: a loan, so the OP posted in the loan forum.

There are far too many of the "holier than thou" brigagde lurking behind their keyboards waiting to pounce on anyone with a secured loan. To be honest it sickens me that members of this forum take great delight in putting down people who ask perfectly reasonable questions. .

I haven't put anyone down - I'm just suggesting the OP speaks to the company who's trying to contact them to ascertain the issue. Other than that it's guesswork from people on here which isn't help. I haven't 'pounced' on anyone, nor does it bother me if they have a secured loan or not.