Argos refund...

hamzramz

Hi everyone (apologies in wrong forum)

Yesterday I bought a Nokia X3 mobile phone from Argos in Tottenham Hale. However on taking it home, and testing the camera, I noticed that the pictures were very blurry, the camera quality was worse than my old Nokia's camera! Because of this, I want to get a refund, as the item is not very old, and I have not activated the sim card, so no airtime was used either. I can also return the intact, unused £10 voucher with it. Will it be easy to get a refund?

Mike_J

Yes. If Argos try to claim anything about their returns policy just make it clear that you are returning it because the camera is faulty

atwitsend_2

Is the camera faulty though? or is it just poor quality?

hamzramz

Thanks Mike!

atwitsend wrote: »

Is the camera faulty though? or is it just poor quality?

I think its faulty. I compared the camera to my old N73 (both the X3 and N73 are 3.2mp) and its seemed very blurry compared to my N73, when I took a pic of my old phone to put in eBay it was very blurry on the phone, and it looked blurry on the computer when I uploaded it. I also compared it to my dad's C510 SE and the C510 seemed better too. I get the feeling that it is faulty, it wouldn't even compare to my really old 3220 which I had a few years back.

FYI to everyone who wants to buy the O2 X3 Nokia, there is no Xpressmusic on this model, I think it has to explicitly be the Xpressmusic X3 for the free music. However I would have kept the X3 despite this had the camera not been poor.

Sublime_2

Take it back, and explain it must be faulty.

I returned a cd player from their value range, as it played cds erratically, and often not at all. I thought that it might be because it was cheap, and my cds old.

I exchanged for a new one, and have not had a problem since, so I was right to return.

sinw

Never really had problem with Argos, now Currys is another story, just say not fit for purpose sold.......

dmg24

hamzramz wrote: »

Hi everyone (apologies in wrong forum)

So why post it here?

hamzramz

dmg24 wrote: »

So why post it here?

errrr because I don't know which is the right board and the board guides can always move it to the correct one.

Anyway I took it to Argos and they gave me a replacement-no refund, only time will tell what happens next...not happy with them.

rsykes2000

hamzramz wrote: »

errrr because I don't know which is the right board and the board guides can always move it to the correct one.

Anyway I took it to Argos and they gave me a replacement-no refund, only time will tell what happens next...not happy with them.

You might not know the right board, so you posted it in the one that specifically says it's for short-term bargains but has lots of people reading it. Bit of a selfish attitude. Don't you think board guides have better things to do than move stuff posted by lazy people ?

grandadsmith

Lesson is :
Avoid Argos
:cool: