C.S.A arrears

leahthea

help needed weve had letter stating that we have been paying my husbands arrears of £6000 at £50 a month for the last year but only £11 pound has come off the balance could anyone tell me were the other £39 goes

Honest_broker07

it should all go to paying off arrears, you need to ask for an account breakdown.

is it possible the other £39 is regular maintenance

13Kent

I have thought this in the past - sometimes I think the statements are made to confuse you deliberately!!

Check the statement again, the way they are set out makes it very confusing I think - it sometimes includes a month's maintenance in the total amount, and once it has been marked as paid that amount comes off.

Sorry its hard to explain e.g. your arrears are £200. You regularly pay £300. Your arrears payments are £50. So it takes £50 from your arrears so your arrears are now £150. But this months maintenance owed is £300 so they add that to the amount owed so you now owe £450 and it looks like you have paid off nothing and the amount has gone up, but once the monthly payment is recorded then the balance is shown as £450 - £300 = £150 but sometimes this isn't the last line of the statement, so your balance is shown as the larger amount being owed. When in fact once your payment is recorded the true amount of arrears is shown.

Hope that's not too confusing!

markeymark

ive given up with my arrears, they keep saying i owe different amounts, ive been on a DEO since Nov 2006. Ive kept an excel sheet as to what i think i have paid to arrears, as i had one case move over to CS2 and a phasing period of 5 years making it even more confusing for them to work out what they are doing!

why cnt they just have a simple system??

Blob

It is very simple if the system was simple then they would not be able to make it up as they go along. It is the only system in the world that you can actually work your way into debt without knowing about it!!!

Honest_broker07

markeymark wrote: »

ive given up with my arrears, they keep saying i owe different amounts, ive been on a DEO since Nov 2006. Ive kept an excel sheet as to what i think i have paid to arrears, as i had one case move over to CS2 and a phasing period of 5 years making it even more confusing for them to work out what they are doing!

why cnt they just have a simple system??

I've had a DEO for over 10 years, always worked for the same employer, yet they have at least 8-10 payments missing over the period, and they say it's my responsibility to prove I paid, surely my employers can't be expected to reproduce 10 years of pay slips - Actually don't they only have to keep accounts/records for 7 years

markeymark

honest_broker07, my employer pays my DEO every month no probs, ive just lost faith in CSA and all their differing arrears amounts!

Honest_broker07

I'm confident my employers are paying the CSA I'm less confident they are recording/allocating the amounts received accurately.

for example in 2008 they show 2 payments in 2 days then nothing for 2 months, then a payment of 2 months worth all but £5 then a £5 payment a month later.

I've just reached a stage where having had them acknowledge I'm paid up I'm gonna stop fighting them the hassle just aint worth it, and I'm not a person who gives up easily

markeymark

im kinda in same boat honest_bloke, god knows how they allocate the payments i make to them, i will just wait for a full account breakdown and work it out myself and then put my findings to them, they truly are a law unto themselves

leahthea

Honest_broker07 wrote: »

it should all go to paying off arrears, you need to ask for an account breakdown.

is it possible the other £39 is regular maintenance

we don't pay any regular maintenance
so it should all come off arrears then

markeymark

how did yer husband manage to get them to agree to £50 a month on £6000 arrears