End Of First Active Mortgages...

WTTM

WELCOME TO FIRST ACTIVE

As of 29th March 2010 the First Active mortgage range will no longer be available to new customers. However, we would be delighted to discuss what kind of mortgage is best for you through NatWest Home Loans Limited, which is also a member of The Royal Bank of Scotland Group. You can call them on 0800 096 9527. Alternatively, use textphone 0800 917 0789.
Existing Customer

If you already have a mortgage with us, then don’t worry - it’s very much business as usual. You’ll continue to enjoy the same great benefits of your First Active mortgage. And perhaps most importantly, we’ll be ready to offer you a new deal once your current one finishes. Your custom is important to us, now and in the future. See how else we can help.

Changing deal ?

Is your current deal drawing to a close? Is your situation changing? Or are you simply planning ahead? Whatever your case, we’d be happy to talk through your options.

Borrowing more ?

Borrowing money for home improvements - or for almost any other purpose - couldn’t be easier. If you want additional borrowing, we have a range of deals available that are right for your individual needs.

Moving home ?

We can help make the mortgage process as simple and as stress-free as possible.

Trouble paying ?

If you are falling behind with your mortgage payments, don’t bury your head in the sand. We can help. Call us on 0845 30 30 200 and choose option 5.

Contact Us

Phone

If you are an existing First Active mortgage customer and you wish to contact us regarding any element of your current deal, please call 0845 30 30 200 and choose the appropriate option. Textphone: 08459 00 11 15 or Text Relay (18001) 0845 30 30 20.
If you are not a First Active mortgage customer, we would still be delighted to discuss what kind of mortgage is best for you through NatWest Home Loans Limited which is also a member of the Royal Bank of Scotland Group. Call them on 0800 096 9527. Alternatively, use textphone 0800 917 0789.
Email

Send your message to [EMAIL="contact@firstactive.co.uk"]contact@firstactive.co.uk[/EMAIL]
Write

Our address: First Active, PO Box 12168, BIRMINGHAM, B2 2AD



MOMENT

opinions4u

Don't you just love it.

1) New business please ring on a freefone number.
2) Existing customers you can pay for your call.
3) Arrears and you can pay too, even though it's obvious you can't afford it.

WTTM

opinions4u wrote: »

Don't you just love it.

1) New business please ring on a freefone number.
2) Existing customers you can pay for your call.
3) Arrears and you can pay too, even though it's obvious you can't afford it.

Always the same but what I love is the fact that the mortgage goes to BR +0.99% at end of discount term.


MOMENT

A2a

First Active customer for around 5 years now and received a letter today stating pretty much the original post.

What do you think this means for the company?

Should existing customers be slightly concerned and what could potentially happen?

Find it strange that not open for new custom, but now only supporting existing customers? What does this mean for the way it operates?

Looking for a little reassurance or clarification if the company is going/goes under mortgages will be wiped :T

VIGILANT22

they're part of RBS.............

A2a

Ah of course... Nevertheless, what could it mean if they decided to shut down?

According to 'The Truth About Mortgage' who feature a comprehensive list of mortgage closures, mergers and layoffs, it states "Ulster Bank (RBS-UK) – cut 750 jobs, close First Active mortgage unit"...

TimDJ

Direct Line, another RBS brand has also ceased offering mortgages to new customers from 29 March.

A2a

Guess it's just RBS subsidiaries then and them ceasing to offer new trade means the source of where the mortgage comes from is not going under!?

cem

Bringing this back from the dead but did any one who was / is with First Active get offered to move to another lender and have a % of their mortgage written off?

A2a

Nope?

Have still remained with them, communication has been pretty poor actually considering they've ceased up and now have RBS taking over.

I've often enquired about re-mortgaging and porting and have had to go around the houses to get any details.

Wish could've had the offer to have some written off - our mortgage is relatively small, however What's the details around yours?

cem

Have not approached them yet but will do soon. In negative equity currently as bought during peak. Trying to figure out how best to approach them about it. Currently on a 1.49+ BOE rate which is nice