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CSA Arrears

Came home from work last night to find my husband had a letter from the CSA, his is currently working away.

We have been paying CSA for around 3 years after finding out husband had a son, now aged 13.

We have had lots of problems with assessment, but should currently be up to date.

Letter states that the CSA had previously contacted him about arrears of £1299.09 and money remains unpaid. There has been no contact from the CSA since last September when reassessed, all resulting arrears were paid over 2 months.

I can't think of any reason for the arrears, payments are made every month

Comments

  • markeymark
    markeymark Posts: 571 Forumite
    you need to get an account breakdown
  • ScarletNE
    ScarletNE Posts: 5 Forumite
    Spoke to them this morning, cant get anyone in Falkirk to answer the phone, got through to someone in Longbenton.

    Was told there is no record of any arrears on their system!
  • Did you ask for that information to be sent to you in writing, confirming your conversation? If not, call them back and ask for it, they have to provide it if you ask.
  • markeymark
    markeymark Posts: 571 Forumite
    agree with playinghardball, defo get it in writing confirming that there are no arrears
  • If his case is a clerical one their system may not show arrears being due
This discussion has been closed.
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