Northern Rock Online Service

Barny1979

Anybody have any idea when it will be active again, been over 3 months since it was deactivated!:(

VIGILANT22

Did you ask NR?

Soot2006

I haven't had any problems with them??

Edited to add: I just logged in to double checked. All normal and functional.

Barny1979

Nope, mine hasn't been functional for a few months after the change in NR

Barny1979

Get this message:

This service is currently unavailable. We are in the process of updating the facility to view your mortgage online and we will write to you to advise when the service is available to you.
If you need to contact us about your mortgage, please call us on 0845 602 8301*.
If you would like to access Northern Rock’s other online services you will need to re-register. Please select ‘re-register’ below and create a new customer ID. Alternatively select ‘cancel’.
Northern Rock apologises for any inconvenience this may cause.
*lines are open weekdays 8.00am – 5.00pm. Calls are charged at your service providers prevailing rate and may be monitored and recorded.

Soot2006

If you would like to access Northern Rock’s other online services you will need to re-register. Please select ‘re-register’ below and create a new customer ID. Alternatively select ‘cancel’.

And I'm guessing this doesn't work for some reason?
I remember when I registered it took a while and I had to wait for a letter through the post with my customer ID number. I registered in October I think. Mortgage started mid July -- it wasn't automatic.

Barny1979

Nope, that's if you want to use NR's other services, which I don't use. Just use it for the mortgage. Been using it for over a year until they stopped it in January because of the restructure.