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It's all gone wrong - printer broken!
dazzer21
Posts: 74 Forumite
in Techie Stuff
I was given a large format printer (HP DesignJet 500) which broke recently - was giving an 86:01 error message. I tried a number of companies in order to get the thing fixed - on average, £300 just to come out, with the first half hour's(!) labour for free - like half an hour will do it!!!
I found a company who for £110 (plus parts) would take it away, strip it down, fix it and deliver it back. When I described the problem initially, they said it was probably just the belt that needed replacing and quoted about £50 for the part. I've just been told it's going to cost in excess of £500 and that even if I said no to it, the £110 is gone anyway!!!
Does anyone know anything about these printers?
I found a company who for £110 (plus parts) would take it away, strip it down, fix it and deliver it back. When I described the problem initially, they said it was probably just the belt that needed replacing and quoted about £50 for the part. I've just been told it's going to cost in excess of £500 and that even if I said no to it, the £110 is gone anyway!!!
Does anyone know anything about these printers?
0
Comments
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Not personally, but there's a service and repair CD on eBay at the moment: http://cgi.ebay.co.uk/HP-Designjet-500-PS-800-PS-Service-Repair-Manual-CD_W0QQitemZ180484736977QQcmdZViewItemQQptZUK_Computing_Printer_Paper_Accessories_ET?hash=item2a05ba87d10
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