Nationwide security

ajharris

I am a Nationwide Flexaccount customer, it is not my main bank account. I was away from home and and visited a branch in north Oxfordshire. I handed over my card at the counter and asked to withdraw five hundred pounds. To my utter amazement and disgust the cashier handed over the money without asking a single security question.

I thought that she might ask the rough balance of the account or my address but there was none of that. That has never happened with HSBC. Anyone with a Nationwide account should be extra careeful with thier cards. The security could not have been worse.

Paul_Herring

.. or enter your PIN anywhere?

glider3560

Paul_Herring wrote: »

.. or enter your PIN anywhere?

Nationwide don't do PIN in branches yet. They ask you to sign a slip of paper which they check against their records.

Nationwide will ask for ID for withdrawals over £500.

Paul_Herring

glider3560 wrote: »

Nationwide don't do PIN in branches yet. They ask you to sign a slip of paper which they check against their records.

Ah. Wouldn't know. All my monetary needs wrt Nationwide have been well served via ATM, and the last time I went into one of their branches was to open the account to begin with about 4(?) years ago. Rest is dealt with via internet.

Just remember seeing the machines in LTSB on the few occasions I've been in their branches.

choc_mouse

I've used Nationwide as my main bank(BS) for the past 4 years now but I've never stepped foot in one of their branches! Did/do everything online.

ajharris

DimSum wrote: »

I take it you had to sign?

I had to sign, do you find this even remotely reassuring?

Olipro

ajharris wrote: »

I had to sign, do you find this even remotely reassuring?

depends if it takes a criminal less time to learn to forge your signature than it does for you to notice your card has been stolen and report it. DURRRRRR

p00hsticks

ajharris wrote: »

I had to sign, do you find this even remotely reassuring?

Was the signature checked aganist that on the card ?

Olipro

the signature should be checked against the one that will display on their computer screen - Nationwide have everyone's signature in digital form.

Old_Wrinkly

Olipro wrote: »

Nationwide have everyone's signature in digital form.

Do you find this even remotely reassuring?

Olipro

Old_Wrinkly wrote: »

Do you find this even remotely reassuring?

Depends, how long would it take you to notice that someone had nicked your Debit card?

personally, I'd be willing to bet that I'll notice it's nicked long before they learn to forge my signature.

And let's say that I'm someone who nicked your card, do you think my next move is going to be to enter a Nationwide branch where I'll be on CCTV and likely get apprehended if the card has already been reported stolen.